Skip to main content
. 2020 Jul 29;15(7):e0235410. doi: 10.1371/journal.pone.0235410

Fig 3. CDSS improves the patient satisfaction.

Fig 3

After each consultation in either the SDR (n = 175) or CDSS arm (n = 159) the patients were asked 11 questions regarding their experience with the GP (S1 Table). (A) Illustration of the first 6 questions. The overall mean across all questions was not different. For the individual questions there was also no significant difference between the means. In the CDSS compared with the SDR consultations, significantly more patients gave the maximum score (score 5) in question 4 (decision), P = 0.05. (B) Illustration of the last 5 questions. For question: 7) patients were generally not bothered that the GP used the internet or CDSS on a tablet or textbook, and there were no differences between study arms, 8.1) patients experienced that the GP used images with CDSS to a much higher degree (P = 6.78e-27), 8.2) patients felt better supported when the GP used images; 10) and for the CDSS relative to the SDR patients did the diagnose given by the GP to a higher degree match the diagnosis that the patient was given by a dermatologist prior to the study (P = 0.034).