Table 2.
Community organization interviews regarding how emergency department staff connects patients to community resources.
Topic | Domain | Sample questions |
---|---|---|
Social risk screening | Suggestions for improving | How can we improve patients’ experience answering these questions? What information would be helpful for you to get about patients referred from the ED? |
Resource linkage | Experience | Can you tell me about how people get referred to your organization? Specifically, from the healthcare system? From the ED? |
Barriers | What challenges do patients face accessing community resources? | |
Facilitators | What makes it easier for patients to access community resources? | |
Suggestions for improving | How could ED staff do a better job connecting people in the ED with community resources? | |
Logistics | What would be the best way to connect a patient with your organization? Please tell me about your intake for new participants. Is there anyone else you think we should talk with about this? |
ED, emergency department.