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. 2020 Jul 29;20:697. doi: 10.1186/s12913-020-05556-0

Table 4.

Quality of SRH service provided to adolescents

Variables Total Yes
n (%)
No
n (%)
Health care providers receive essential training 157 91(58) 66(42)
Use of written guideline 154 49(31.8) 105(68.2)
Continuous learning 158 116(73.4) 42(26.6)
Staff oriented to provide confidential AFS 158 123(77.8) 35(22.2)
Staff are non-judgmental, friendly, welcoming, good listeners 157 149(94.3) 8(5.1)
Staff demonstrate respect when interacting with adolescents 155 144(92.3) 11(7.1)
Discreet entrance 157 56(35.7) 101(64.3)
Privacy in services provision 156 148(94.9) 8(5.1)
Confidentiality in accessibility 156 98(62.8) 58(37.2)
Privacy of the rooms 157 139(88.5) 18(11.5)
Comfortable waiting area 158 127(80.4) 31(19.6)
Staff Supervision 156 62 (39.7) 94 (60.3)
Time for results provision 157 148(94.3) 9 (5.7)
Non-discrimination in terms of educational materials 157 64(40.8) 93 (59.2)
Non-discrimination in terms of service provision 158 107(67.7) 51 (32.3)
Adolescent involvement in feedback provision on provided services 159 86(54.1) 73(45.9)
Involvement in the availability of peer educators 159 53(33.3) 106(66.6)
Adolescent involvement in designing feedback mechanism 158 67(42.1) 91 (57.2)
Needs of Adolescents satisfied (meeting needs) 156 79(50.6) 77 (49.4)