Table 4.

Health Facility-Related Barriers to Communication

Sr no	Author	Barriers to Patient–Pharmacist Interaction
1	Ayalew E, Seid Y, AgaluA16	High patient load (79.59%) and no legalization (8.16%)
2	Nigussie WD17	High patient load (70%) and absence of legal frame work to monitor and evaluate patient counseling practice at the time of dispensing (56.7%) Patient load (AOR = 2.87), level of health facility (AOR = 4.31) and type of health facilities (AOR = 4.29) were associated factors for satisfactory counseling.
3	Surur et al18	High patient load (29.5%)
4	Nigussie S and EdessaD19	Suitability of dispensing area (62.5%), privacy in dispensing area (41.2%), waiting time for service (74.6%), availability of prescribed drug (38.9) and location of outpatient pharmacy (62%), lack of quality system (AOR=13.56) were determinants of dissatisfaction.
5	Hirko N, Edessa D, SisayM20	Non-suitable waiting area (17.3%)
6	Hirko N, EdessaD5	Not comfortable waiting area (9.7%)
7	Wabe NT, Raju N, Angamo MT23	High patient load (29.7%) and no legalization (25%)
8	Ali S, Shimels T, Bilal AI24	Lack of space (21.4%), high patient load (23.8%) and no legalization (12%)
9	Gelayee DA, Birara MK26	Absence or inadequacy of counseling guidelines (3.17%)
10	Belay et al27	High patient load (62%) and absence of private counseling room (51%)