- Changes in Service provision and management
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○ Cancelled elective surgeries |
“Not doing any elective surgery since about mid-march – so that is 6 weeks. I have done 3 operations since about then” (P15) |
○ Triaging of priority cases for surgery |
“You are continually prioritising patients and risk stratifying” (P2) |
“Emergency cases are also hugely influenced as you have to weigh the risks of increased mortality associated with COVID post-op” (P5)
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○ Endoscopy changed to consultant led process outside the hospital |
“I'm not doing any endoscopy at the moment either as it is currently a consultant led process … Led by gastroenterology and surgical consultants” (P5) |
○ Telemedicine and Strategy Development |
“Virtual clinics are not ideal – no interaction/examination with patient” (P5) |
“Need to learn how to continue normal health care delivery with COVID as a presence. Need to start managing patients with this new risk” (P2) |
○ Resource Management |
“This onslaught of work when services begin to open back up will be really difficult to manage within current staffing levels” (P64) |
- Additional PPE use
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○ Slowed down efficiency |
“Donning and doffing between wards makes everything so, so slow” (P16) |
○ Negative impact on ergonomics of surgery |
“Very difficult to operate in the heavy mask, particularly if the goggles fog” (P4) |
“more difficult in theatre as you probably have reduced situational awareness” (P64) |
○ Ineffective communication with patients |
“I feel like we aren't really engaging properly with patients either. A lot of our patients are hard of hearing and they can't understand us when we are wearing the masks” (P64) |
- New work-rotas
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○ Continuity of patient care |
“Handovers are sometimes not up to the mark and you end up missing parts of patients management when they are inpatients” (P5). |
○ Team cohesion |
“Don't get to see my colleagues as much which doesn't help with morale and engagement with work” (P64) |