Table 3.

Participant Satisfaction

Question	n	Very satisfied (4)	Mostly satisfied (3)	Somewhat unsatisfied (2)	Unsatisfied (1)	Mean	Standard Deviation	Margin of Error	Upper Limit 95% CI	Lower Limit 95%CI
Q 1. How would you judge the quality of the treatment you received?	99	35%	52%	12%	1%	3,21	0,69	0,07	3,35	3,08
Q 2. Did you receive the kind of treatment you wanted?	99	49%	28%	15%	7%	3,20	0,95	0,10	3,39	3,02
Q 3. To what extent did our clinic meet your needs?	99	52%	27%	18%	3%	3,27	0,87	0,09	3,44	3,10
Q 4. Would you recommend our clinic to a friend or relative if he/she would need similar help?	97	76%	15%	4%	4%	3,64	0,75	0,08	3,79	3,49
Q 5. How satisfied are you with the extent of the help you received?	97	56%	30%	7%	7%	3,34	0,90	0,09	3,52	3,16
Q 6. Were you satisfied making the initial appointment at the Initial reception centre?	97	84%	10%	4%	2%	3,75	0,63	0,06	3,88	3,63
Q 7. Did the treatment you received help you deal with your problems more appropriately?	91	66%	22%	11%	1%	3,53	0,74	0,08	3,68	3,38
Q 8. How satisfied are you with the treatment that you have received, by and large?	94	53%	21%	24%	1%	3,27	0,87	0,09	3,45	3,09
Q 9. Would you return to our clinic if you needed help?	97	82%	8%	8%	1%	3,72	0,66	0,07	3,85	3,59
Q 16. (Medical Care Outside) How would you judge the quality of the treatment you received?	86	22%	48%	26%	5%	2,87	0,81	0,09	3,04	2,70
Q 17. (Medical Care Outside) Did you receive the kind of treatment you wanted?	86	31%	30%	20%	19%	2,74	1,10	0,12	2,98	2,51
Q 18. (Medical Care Outside) To what extent did the other clinic meet your needs?	85	24%	25%	32%	20%	2,52	1,06	0,12	2,74	2,29
Q 19. (Medical Care Outside) How satisfied are you with the extent of the help you received?	83	36%	25%	18%	20%	2,77	1,15	0,13	3,02	2,52