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. 2020 Aug 3;24(4):197–203. doi: 10.1016/j.jaapos.2020.06.004

Table 1.

Comparison of freely available audio-video platforms that may be leveraged for synchronous patient-to-provider virtual visits during the COVID-19 perioda

Facetime Whatsapp Skype Google
Hangouts
Doximity
Dialer
Doxy.me Zoom
Concealed phone number/user name x x x
Can use between different devices x x x x x x
Patient does not need an account x x x
Can add multiple parties to call x x x x x xb
Share screen available x x x
Can record/ save video or photos x x
Automatic closed caption available x
Virtual waiting room x
HIPAA compliant
a

Regulations surrounding the US Health Insurance Portability and Accountability Act of 1996 (HIPAA) may prevent use of some of these platforms as the perceived need wanes.

b

Limited to 40 minutes per meeting.