Table 2.
Dimensions of how patients experienced activity tracking related to their disease.
Experiential dimension | Experience | ||
Knowing |
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Positive: gaining insight | Learning that heart disease increases one’s average resting heart rate (P2, P4) | |
Learning that medication influences the heart rate (P5, P22, P23, P27) | |||
Learning that activity improves one’s average heart rate (P4, P21) | |||
Using activity data to monitor heart pumping ability (P10) | |||
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Negative: evoking doubts |
No new learnings: Sensing is more useful than activity data (P1, P5, P16, P22) | |
Doubting heart rate data (P2, P22) | |||
When doubt becomes mistrust (P12) | |||
Feeling |
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Positive: being reassured | Feeling safe through Fitbit reassurance (P11, P12, P17) | |
Reassurance prompts activity (P24) | |||
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Negative: becoming anxious | Both insights and doubts can introduce new anxieties (P12, P13, P15, P23) | |
Evaluating |
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Positive: promoting improvement | Being nudged and getting praise (P19, P20, P23, P24) | |
Negative: exposing failure | Recognizing a nudge but not knowing what to do about it (P13) | ||
Not getting the proper reward: the invisibility of “good” activities (P18) | |||
Self-disappointment with poor numbers (P8, P17, P24) | |||
Ignoring or resisting nudges (P18, P19) |