Table 2.
Implementation frameworks and strategies used for web-based apps.
Authors | Frameworks | Types of framework [19] | Implementation strategies [35] | Implementation activities |
Webb et al [31] | NPTa | Implementation theories |
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Reminder | Phone call and SMS as reminder to patients to complete the app |
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Reminder and facilitation | Receptionist to prompt patient to complete app in the waiting room using tablet |
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Continuous quality improvement | Quality improvement meetings with HCPsb |
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|
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Educational materials | Provision of educational documents to support HCPs |
Diez-Canseco et al [32] | None | N/Ac |
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|
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Leadership engagement/buy-in | Engaging policy makers for support and buy-in |
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|
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Educational meetings | Training for HCPs |
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|
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Technical assistance | Telephone and face-to-face support, and supervision for HCPs throughout the implementation period |
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Coaching | Regular supervision meetings with HCPs to troubleshoot problems encountered throughout the implementation period |
Krist et al [33] | RE-AIMd | Evaluation framework |
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|
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Clinical champions | Appointment of practice champions |
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Educational meetings | Training for HCPs |
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Facilitation | Mailed invitations to complete the app |
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Facilitation | Kiosk provided in the clinic waiting room to complete the app with help from researcher |
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Facilitation | Completion of the app via phone call by researcher |
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Facilitation | Completion of the app via tablet with help from either researcher, practice rooming staff, or medical assistant in the clinic waiting room |
Scribano et al [34] | None | N/A |
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Patient education and facilitation | Nurses and receptionists provided instruction forms to patients for the screening kiosks |
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Environment | Placing screening kiosks in strategic locations |
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|
Clinical champions | Appointment of practice champions |
aNPT: Normalization Process Theory.
bHCP: health care provider.
cN/A: not applicable.
dRE-AIM: Reach, Effectiveness, Adoption, Implementation, Maintenance.