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. 2020 Jul 20;22(7):e15591. doi: 10.2196/15591

Table 2.

Implementation frameworks and strategies used for web-based apps.

Authors Frameworks Types of framework [19] Implementation strategies [35] Implementation activities
Webb et al [31] NPTa Implementation theories




Reminder Phone call and SMS as reminder to patients to complete the app



Reminder and facilitation Receptionist to prompt patient to complete app in the waiting room using tablet



Continuous quality improvement Quality improvement meetings with HCPsb



Educational materials Provision of educational documents to support HCPs
Diez-Canseco et al [32] None N/Ac




Leadership engagement/buy-in Engaging policy makers for support and buy-in



Educational meetings Training for HCPs



Technical assistance Telephone and face-to-face support, and supervision for HCPs throughout the implementation period



Coaching Regular supervision meetings with HCPs to troubleshoot problems encountered throughout the implementation period
Krist et al [33] RE-AIMd Evaluation framework




Clinical champions Appointment of practice champions



Educational meetings Training for HCPs



Facilitation Mailed invitations to complete the app



Facilitation Kiosk provided in the clinic waiting room to complete the app with help from researcher



Facilitation Completion of the app via phone call by researcher



Facilitation Completion of the app via tablet with help from either researcher, practice rooming staff, or medical assistant in the clinic waiting room
Scribano et al [34] None N/A




Patient education and facilitation Nurses and receptionists provided instruction forms to patients for the screening kiosks



Environment Placing screening kiosks in strategic locations



Clinical champions Appointment of practice champions

aNPT: Normalization Process Theory.

bHCP: health care provider.

cN/A: not applicable.

dRE-AIM: Reach, Effectiveness, Adoption, Implementation, Maintenance.