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. 2020 Jul 20;22(7):e17940. doi: 10.2196/17940

Table 2.

Challenges and potential solutions for the development and implementation of a clinical decision support system in the West African context.

Level Challenges to CDSSa development Challenges to CDSS implementation Potential solutions
Country level
  • Scarce epidemiological data on the prevalence and incidence of infectious diseases and the level of antimicrobial resistance

  • N/Ab

  • Encouraging studies to better analyze the local and regional epidemiology

  • Developing and updating the CDSS according to local and regional epidemiology regarding infectious diseases, microbiology, and antimicrobial resistance

  • Including tuberculosis and common parasitic diseases


  • Lack of national guidelines

  • N/A

  • The CDSS should follow local, regional, and national guidelines where they exist. If they do not, the CDSS could follow French or WHOc guidelines as they are used by most participants

  • The CDSS should be developed for the subcontinent of West Africa and then could be further adapted to each country

  • To easily adapt the CDSS to local and national guidelines, the programming and code of the CDSS should be in open access


  • Limited availability of diagnostic tests and antibiotics

  • N/A

  • Adapting the suggestions to locally available diagnostic tests and antibiotics by working with national scientific societies

Health care structure level
  • N/A

  • Lack of internet access and information technology infrastructure

  • Development of an offline mode of the CDSS

  • Development of a mobile version on iOS and Android

  • Increasing the availability of computers and internet access in West Africa


  • N/A

  • Independently operating and geographically isolated health structures such as dispensaries

  • Pilot testing of the CDSS in a primary care structure linked to an academic hospital before disseminating the tool to other health structures

  • Field communication with primary care prescribers

  • Using the network of the Ministry of Health

Individual level: clinicians and patients
  • Diversity of training needs for primary care prescribers

  • N/A

  • Co-designing the CDSS with general practitioners, nurses, midwives, microbiologists, dentists, and pharmacists

  • Allowing for different modules of access for health professionals to meet the different information needs


  • N/A

  • Lack of awareness and training about CDSS

  • Dedicated training for primary care prescribers Communicating through scientific and professional societies, using traditional and social media

  • Involving all the stakeholders, including health authorities, the Ministry of Health, and the media


  • N/A

  • Risk of increasing self-treatment with antibiotics as they are available without prescription in most West African countries

  • Limiting access to registered health professionals (disagreement between participants)

  • Regulating access to antibiotics without prescription


  • N/A

  • Risk of deskilling and dependency of prescribers

  • Improving the training of prescribers about antibiotic prescribing


  • N/A

  • Risk to lose patients’ confidence by following the advice of an electronic tool

  • Education of patients about the need to use reference books or electronic sources to provide the best care

  • Ensuring the independence of the tool from pharmaceutical companies

aCDSS: clinical decisions support system.

bN/A: not applicable.

cWHO: World Health Organization.