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. 2020 Aug 7;10(3):598–605. doi: 10.1093/tbm/ibz140

Table 1.

Referral pathways, strategies, sites, and techniques

Pathway Direct to consumer Provider referral Other
Strategy Digital Registry Print Clinic EHRa Recommend Other Campus buzzb
Sites where delivered Facebook [UAMS] Websites [UAMS] Research Volunteer Registryc [UAMS] Campus [UAMS] Clinicsd [UAMS] Clinicsd [UAMS] Clinicsd [UAMS] Campus [UAMS] Campus
Techniques Social media marketing Email to individuals interested in mental health research Flyers Email to patients with at least 1 primary care visit in last 12 mo Best practice alert and mental health order set following PHQ-9 screening Provider recommendation to patient Word of mouth Presentations at two digital health events at [UAMS]
Two online articles Articles in [UAMS] newsletters Flyers and brochures in clinic rooms Email through EHR in-basket Self-referral to recruitment website Other (miscellaneous campus buzz)

EHR, electronic health record; [UAMS], [University of Arkansas for Medical Sciences].

aDue to the complexity of building this technological feature, the EHR order and best practice alert were not released as a recruitment strategy until October 1, 2018 (2.5 mo into study enrollment).

bWord of mouth was coded separately from campus buzz when a person indicated that they heard about the study from a specific, named individual. Campus buzz referred to instances when a person indicated that they heard about the study through various discussions on campus that may not have been intended to recruit participants (e.g., presentations to [UAMS] providers).

cThe [UAMS] Research Volunteer Registry is supported by the university’s CTSA-funded Translational Research Institute.

d[UAMS] clinics include the on-site primary care clinic, affiliated satellite primary care clinics, and internal medicine clinics.