Table 1.
Referral pathways, strategies, sites, and techniques
Pathway | Direct to consumer | Provider referral | Other | |||||
---|---|---|---|---|---|---|---|---|
Strategy | Digital | Registry | Clinic | EHRa | Recommend | Other | Campus buzzb | |
Sites where delivered | Facebook [UAMS] Websites | [UAMS] Research Volunteer Registryc | [UAMS] Campus | [UAMS] Clinicsd | [UAMS] Clinicsd | [UAMS] Clinicsd | [UAMS] Campus | [UAMS] Campus |
Techniques | Social media marketing | Email to individuals interested in mental health research | Flyers | Email to patients with at least 1 primary care visit in last 12 mo | Best practice alert and mental health order set following PHQ-9 screening | Provider recommendation to patient | Word of mouth† | Presentations at two digital health events at [UAMS] |
Two online articles | Articles in [UAMS] newsletters | Flyers and brochures in clinic rooms | Email through EHR in-basket | Self-referral to recruitment website | Other (miscellaneous campus buzz) |
EHR, electronic health record; [UAMS], [University of Arkansas for Medical Sciences].
aDue to the complexity of building this technological feature, the EHR order and best practice alert were not released as a recruitment strategy until October 1, 2018 (2.5 mo into study enrollment).
bWord of mouth was coded separately from campus buzz when a person indicated that they heard about the study from a specific, named individual. Campus buzz referred to instances when a person indicated that they heard about the study through various discussions on campus that may not have been intended to recruit participants (e.g., presentations to [UAMS] providers).
cThe [UAMS] Research Volunteer Registry is supported by the university’s CTSA-funded Translational Research Institute.
d[UAMS] clinics include the on-site primary care clinic, affiliated satellite primary care clinics, and internal medicine clinics.