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. 2020 Jul 23;22(7):e15121. doi: 10.2196/15121

Table 1.

Case study summaries.

Case study Objective Intended audience Platform Dimensions of communicationa Time frame and intensity (posting frequency) Social filtering Negotiated awareness Staffing requirements Evaluation
Cochrane Child Health [7] Dissemination Child health HCPb, child health researchers, and health care organizations Twitter and blog Asynchronous, one to many, dynamic, pull, remote, and iconic indexical 6 months, weekly blog posts, daily tweets, monthly journal club on Twitter Influencers were tagged in tweets; hashtags were used to identify conditions under discussion Content shared by influencers tagged and research group stakeholders 0.2 FTEc RCd, 0.2 FTE, information specialist, and 0.3 FTE graduate student or RAe Twitter analytics, Bitly statistics, Altmetric scores, journal club, and participant survey feedback
#ItDoesntHaveToHurt [22] Dissemination and engagement Parents (primarily mothers) Blog, Twitter, Facebook, Instagram, YouTube, and stakeholder websites Asynchronous, one to many, dynamic, remote, recorded, focal, push, durable, phonetic syllabic, and iconic indexical 12 months, varied with approximately 3 posts per month plus amplification and sharing Content appeared on partner website and social media with a well-established community of parents, influencer promotion and engagement (parent bloggers across the country amplified content using their own social channels), hashtag use #ItDoesntHaveToHurt Content shared by influencers, stakeholders, research groups’ social media channels, and research partners’ social media channels 0.75 FTE RC, 0.2 FTE, stakeholder PCf, and digital content creators, as needed Web-based analytics, pre- and postsurveys and interviews, social listening and sentiment analysis, media analysis, partnership analysis, and patient engagement evaluation
Hirschsprung’s Disease Community [23] Engagement (with caregivers to identify knowledge gaps) and knowledge exchange Caregivers of children with Hirschsprung disease Twitter, Facebook, and blog Asynchronous, many to one, dynamic, and remote 1-month, daily interaction from parent-led administrative team, weekly posting and reminders during research Community was pre-established Posts and messages were from the administrator of an established community; the community has a clear focus, consistent posting, and committed membership 0.5 FTE RA, parent partner (ongoing community management), and communication staff (ongoing community management) Google analytics and number of surveys completed
Parents Participating in Research Facebook Group [24] Knowledge exchange and dialogue Parents and caregivers of special needs children and child health researchers Facebook Asynchronous, many to many, and synchronous 9 months, varied with approximately 4 posts per week Parent moderators direct messaged or tagged topics to parents and research contributors with possible perspectives to add to the discussion Content shared by moderators, parent and caregivers, or researchers 2 parent moderators—approximately 0.4-0.7 FTE; KTg committee and parent moderator liaison—approximately 0.5 FTE Analytics of engagement and activity (eg, number of posts and number of comments) and web-based survey of members

bHCP: health care providers.

cFTE: full-time equivalent.

dRC: research coordinator.

eRA: research assistant.

fPC: project coordinator.

gKT: knowledge translation.