Table 1.
Case study summaries.
| Case study | Objective | Intended audience | Platform | Dimensions of communicationa | Time frame and intensity (posting frequency) | Social filtering | Negotiated awareness | Staffing requirements | Evaluation |
| Cochrane Child Health [7] | Dissemination | Child health HCPb, child health researchers, and health care organizations | Twitter and blog | Asynchronous, one to many, dynamic, pull, remote, and iconic indexical | 6 months, weekly blog posts, daily tweets, monthly journal club on Twitter | Influencers were tagged in tweets; hashtags were used to identify conditions under discussion | Content shared by influencers tagged and research group stakeholders | 0.2 FTEc RCd, 0.2 FTE, information specialist, and 0.3 FTE graduate student or RAe | Twitter analytics, Bitly statistics, Altmetric scores, journal club, and participant survey feedback |
| #ItDoesntHaveToHurt [22] | Dissemination and engagement | Parents (primarily mothers) | Blog, Twitter, Facebook, Instagram, YouTube, and stakeholder websites | Asynchronous, one to many, dynamic, remote, recorded, focal, push, durable, phonetic syllabic, and iconic indexical | 12 months, varied with approximately 3 posts per month plus amplification and sharing | Content appeared on partner website and social media with a well-established community of parents, influencer promotion and engagement (parent bloggers across the country amplified content using their own social channels), hashtag use #ItDoesntHaveToHurt | Content shared by influencers, stakeholders, research groups’ social media channels, and research partners’ social media channels | 0.75 FTE RC, 0.2 FTE, stakeholder PCf, and digital content creators, as needed | Web-based analytics, pre- and postsurveys and interviews, social listening and sentiment analysis, media analysis, partnership analysis, and patient engagement evaluation |
| Hirschsprung’s Disease Community [23] | Engagement (with caregivers to identify knowledge gaps) and knowledge exchange | Caregivers of children with Hirschsprung disease | Twitter, Facebook, and blog | Asynchronous, many to one, dynamic, and remote | 1-month, daily interaction from parent-led administrative team, weekly posting and reminders during research | Community was pre-established | Posts and messages were from the administrator of an established community; the community has a clear focus, consistent posting, and committed membership | 0.5 FTE RA, parent partner (ongoing community management), and communication staff (ongoing community management) | Google analytics and number of surveys completed |
| Parents Participating in Research Facebook Group [24] | Knowledge exchange and dialogue | Parents and caregivers of special needs children and child health researchers | Asynchronous, many to many, and synchronous | 9 months, varied with approximately 4 posts per week | Parent moderators direct messaged or tagged topics to parents and research contributors with possible perspectives to add to the discussion | Content shared by moderators, parent and caregivers, or researchers | 2 parent moderators—approximately 0.4-0.7 FTE; KTg committee and parent moderator liaison—approximately 0.5 FTE | Analytics of engagement and activity (eg, number of posts and number of comments) and web-based survey of members |
aSee Multimedia Appendix 3.
bHCP: health care providers.
cFTE: full-time equivalent.
dRC: research coordinator.
eRA: research assistant.
fPC: project coordinator.
gKT: knowledge translation.