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. 2020 Aug 11;60(6):e19–e32. doi: 10.1016/j.japh.2020.08.017

Table 5.

Strengths and weaknesses of workflow frameworks

Workflow Strengths Weaknesses
Laboratory processes the test Lower cost to pharmacy for supplies and staff Testing turnaround time
Pharmacist processes the test Rapid testing turnaround time
Device can be used for other testing
Initial cost for testing devices
Staffing and resource requirements
Patient collects specimen Decreased potential for exposure
Less stringent PPE requirements
Potential for patient collection error
Decreased relationship building with patient
Pharmacist collects specimen Decreased potential for collection error Potential exposure to staff
Stringent PPE requirement
In-pharmacy testing Relationship building with patient Potential exposure to staff
Cost of extra PPE
Cost of cleaning
Time for cleaning
Lower volume of testing owing to cleaning
Drive-through or drive-up testing PPE requirements not as stringent (lower cost)
Less potential for exposure for staff
Higher volume of testing
May require additional staffing

Abbreviation used: PPE, personal protective equipment.