Table 5.

Overview of the prevailing and possible additional levels of interventions recommended to address the identified challenges.

Challenge	Level of intervention
	System (macro)	Provider (meso)	User (micro)
Design and usability of technology	ya	xb	y
ICTc solutions are time-consuming		y	x
ICT solutions lack specificity		x
ICT solutions are not integrated in different devices		x
ICT solutions don’t provide diverse content		x
Distrust in technology			x
Digital illiteracy			x
ICT may replace other support measures for informal caregivers	y	y	x
Lack of awareness	y	y	x
Lack of interoperability and fragmentation of support solutions	x	y
Gap between research and ICT solutions providers	x	y
Funding and cost of technology	x	y
Sustainability and lack of business models	y	x
ICT may create inequality	y	y	x
Poor ICT infrastructure	x
Autonomy		y	x
Privacy		y	x
Technophobia and dehumanization of care	y	y	x

^ay: additional possible perspectives for intervention.

^bx: prevailing perspective for intervention.

^cICT: information and communication technology.