Table 2.

Suggested requirements of a video consultation solution for dental practice

Patient features	Clinician features
Accessible	Accessible
Ideally without the need to download app	Ideally without the need to download app
User friendly with accessibility features	Solution where NHS smartcard is not required
Ability to use on a range of devices	Able to interact through a video consultation in real-time
Able to interact through a video consultation in real-time	Potential for use of flashlight on phone/device to provide greater quality
	Able to take a screenshot (with patient consent) to utilise within clinical record-keeping
	Compliant with information governance
	Ability to record that patient interaction happened
	Ability to follow up patient interaction with advice in SMS
	Technical support available