Health |
A state of complete physical, mental, and social well-being and not merely the absence of disease or infirmity, in accordance with the World Health Organization’s definition [1] |
Health services |
Organizations delivering support in the areas of physical, mental, or social well-being |
Health service users |
Patients, clients, or consumers who are recipients of health services. Excludes family or informal caregivers who receive health services solely in their caring role |
Health service providers |
Includes health professionals and health service managers |
Electronic health (eHealth) |
Health-related electronic resources, sometimes described as innovations, initiatives, applications, solutions, and tools |
eHealth resources |
Interactive electronic resources including websites, portals, mobile technology, mobile apps, blogs, social media, podcasts, wearable fitness or tracking devices, e-learning, telehealth, video, electronic health records, and software |
Participatory methods |
Systematic methods used to include end users as codevelopers. Includes participatory approaches, processes, and frameworks, such as participatory action research |
Participatory processes |
Specific steps taken to ensure engagement of end users, such as focus groups |