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. 2019 Feb 22;11(1):e11474. doi: 10.2196/11474

Table 1.

Glossary of terms.

Term Definition
Health A state of complete physical, mental, and social well-being and not merely the absence of disease or infirmity, in accordance with the World Health Organization’s definition [1]
Health services Organizations delivering support in the areas of physical, mental, or social well-being
Health service users Patients, clients, or consumers who are recipients of health services. Excludes family or informal caregivers who receive health services solely in their caring role
Health service providers Includes health professionals and health service managers
Electronic health (eHealth) Health-related electronic resources, sometimes described as innovations, initiatives, applications, solutions, and tools
eHealth resources Interactive electronic resources including websites, portals, mobile technology, mobile apps, blogs, social media, podcasts, wearable fitness or tracking devices, e-learning, telehealth, video, electronic health records, and software
Participatory methods Systematic methods used to include end users as codevelopers. Includes participatory approaches, processes, and frameworks, such as participatory action research
Participatory processes Specific steps taken to ensure engagement of end users, such as focus groups