Figure 2.

Work plan schedule changes before and after the COVID-19 pandemic at the IBD centre. Changes in planned and observed schedules are expressed as percentages over standard schedules. Calculations are made based on weekly schedules: standard – planned – observed activities (absolute numbers rounded off to the nearest unit). Email and phone contacts: 142 – 140 – 300; administrative contacts: 300 – 450 – 600; new screening in clinical trials: 4 – 2 – 3; trial procedures: 12 – 11 – 11; changes in therapies: 3 – 3 – 3; not shown: 9 – 10 – 9; infusions – subcutaneous: 55 – 50 – 51; infusions – iv (intravenous): 91 – 90 – 80; follow-up visits: 127 – 0 – 0; urgent visits: 15 – 15 – 4.