Table 1.

Relevant literature related to police-community relations.

Author (Year)	(Health) Emergency	Findings
Ames and Busch [10]	Flooding	Examines the emergency calls made to first responders during a flooding incident in Australia, finding that mismatched expectations between callers and call-takers impacted communication.
Bonkiewicz and Ruback [11]	Flooding	Analyses police response to Hurricane Katrina and recommends that police departments change their styles of policing before, during, and after a disaster, to accommodate the needs, expectations and priorities of affected communities.
Bonkiewicz and Ruback [6]	Hurricane	Proposes a model for law enforcement agencies to follow during a disaster that takes into account changes in citizens' priorities, expectations and behaviours at different stages of a disaster.
Bruns et al. [12]	Flooding	Analyses the online communication behaviour of the Queensland Police Service in Australia during flooding incidents, finding that the police used social media to provide situational information, advice, and to tackle misinformation.
Caluori and Clements [13]	COVID-19	Surveys British public perceptions of police response to lockdowns during the COVID-19 emergency, finding that overall the public supported the police's approach but with some limits.
Chauhan and Hughes [14]	Hurricane	Studies trends in social media usage of first responders during Hurricane Sandy, finding an increase in the use of online communication during the disaster.
Hughes et al. [15]	Hurricane	Studies online communication styles of first responders during Hurricane Sandy and recommends flexibility in online communication strategies and practices during emergencies and disasters.
Reicher and Stott [16]	COVID-19	Considers the impact of the COVID-19 outbreak on collective disorder.
Yang and Stewart [17]	Hurricane	Studies police use of the social media platform, Twitter, by the Houston Police Department during Hurricane Harvey and recommends a three-phase strategy for emergency responders that publicly communicates their preparedness, response and recovery efforts.