Table 3.

Patients' satisfaction ratings for attending Nurses and doctor's ≥ behaviors and for the environment of the hospital during hospital stay at King Khalid University Hospital (n = 223).

Rating by patient
	Nurses Behavior (n(%)			Hospital Staff's Help(n(%)		Doctor's Behavior(n(%)			Environment of the Hospital (n(%)
	Nurses treatment with courtesy and respect	Nurses listened carefully	Nurses explained things in understandable manner	Need help from nurses or other hospital staff in getting to the bathroom or in using a bedpan	How often did hospital staff tell you what the medicine was for	Doctor's treatment with courtesy and respect	Doctors listened carefully	Doctors explained things in understandable manner	Room and bathroom were kept clean	Area around patients room quiet at night
Always	173 (77.6)	170 (76.2)	172 (77.1)	86 (91)	106 (76.8)	209 (93.7)	209 (93.7)	209 (93.7)	199 (89.2)	179 (91.3)
Usually	14 (6.3)	15 (6.7)	19 (8.5)	16 (17)	4 (2.8)	2 (0.9)	3 (1.3)	2 (0.9)	9 (4.0)	4 (2.0)
Sometimes	24 (10.8)	26 (11.7)	24 (10.8)	12 (12.7)	10 (7.2)	9 (4.0)	9 (4.0)	8 (3.6)	11 (4.9)	9 (4.5)
Never	11 (4.9)	12 (5.4)	8 (3.6)	15 (16)	18 (13.0)	3 (1.3)	2 (0.9)	4 (1.8)	4 (1.8)	4 (2.0)

Rating of the patients at the time of discharge (n = 223)
Rating by patient	Staff took me and my caregivers preferences into account(n(%)	Patient understood the purpose for taking medicines(n(%)	Patient had a good understanding to managing their health(n(%)
Strongly Agree	38 (17.0)	54(24.2)	56 (25.1)
Agree	147 (65.9)	141 (63.2)	137 (61.4)
Disagree	33 (14.8)	23 (10.3)	24 (10.8)
Strongly Disagree	5 (2.0)	5 (2.0)	6 (3.0)