Table 1.

Palliative care toolkit for emergency nurses

Tool	Description	Access
Pocket cards	Guidelines designed for nurses and providers regarding symptom management in the imminently dying patient; communication tools and links to institution-specific resources	Hand distributed Online at pallicovid.app
ED rounding	In-person, informal rounds 2–4 times weekly by palliative care clinicians, including NP, in the emergency department Provided opportunity for rapport building, gathering feedback on resource use, and distributing pocket cards	In-person
COVID-19 nurse resource line	Pager covered 24-7 by palliative care NPs for nursing advice on planning care, communication, and symptom management for patients with COVID-19 and families	Hospital pager system
Palliative care office hours	Weekly 1-hr office hours held by 2 palliative care NPs intended to provide a drop-in style forum for emergency nurses to ask palliative care specific questions	Zoom line, e-mail notifications
BWH nursing resources and FAQs	Used themes identified by emergency nurses to collate resources for nurses in the form of “Frequently Asked Questions.” These included original resources made by emergency nurse palliative care champion, links to institution-specific resources for symptom management and other consulting services, as well as links to external palliative care resources such as Fast Facts and Vital Talk	Online at pallicovid.app

COVID-19, coronavirus disease; NP, nurse practitioner; BWH, Brigham and Women’s Hospital; FAQ, frequently asked question.