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. 2020 Aug 7;8(3):e20797. doi: 10.2196/20797

Table 2.

Results of heuristic responses, noting the number of statements relevant to each item and the corresponding severity ratings.

Heuristic item Severity rating Total/item

Severe Annoying Distracting Inconvenient
Natural engagement 2 5 8 11 26
Compatibility with users’ task and domain 1 a 3 5 9
Natural expression of action 2 3 15 11 31
Close coordination of action and representation 2 1 3
Realistic feedback 2 2
Faithful viewpoints 1 1 2 4
Navigation and orientation support N/Ab
Clear entry and exit points 3 1 3 7
Consistent departures - 1 1 2
Support for learning 1 2 3 5 11
Clear turn taking N/A
Sense of presence 1 4 10 15

aNot available.

bN/A: not applicable.