Table 2.
Results of heuristic responses, noting the number of statements relevant to each item and the corresponding severity ratings.
| Heuristic item | Severity rating | Total/item | ||||
|
|
Severe | Annoying | Distracting | Inconvenient |
|
|
| Natural engagement | 2 | 5 | 8 | 11 | 26 | |
| Compatibility with users’ task and domain | 1 | —a | 3 | 5 | 9 | |
| Natural expression of action | 2 | 3 | 15 | 11 | 31 | |
| Close coordination of action and representation | — | — | 2 | 1 | 3 | |
| Realistic feedback | — | — | — | 2 | 2 | |
| Faithful viewpoints | 1 | 1 | — | 2 | 4 | |
| Navigation and orientation support | — | — | — | — | N/Ab | |
| Clear entry and exit points | — | 3 | 1 | 3 | 7 | |
| Consistent departures | — | - | 1 | 1 | 2 | |
| Support for learning | 1 | 2 | 3 | 5 | 11 | |
| Clear turn taking | — | — | — | — | N/A | |
| Sense of presence | 1 | — | 4 | 10 | 15 | |
aNot available.
bN/A: not applicable.