Table 2.
Summary of survey and interview findings
| Theme | Survey statements and interview questions | Survey response by practice a (%) | Survey response by individual (%) | Interview quotations |
|---|---|---|---|---|
| Time | We have not got time for huddles | Strongly agree/agree 14 (44.7%) |
Strongly agree/agree 21 (44.6%) |
‘I think the hardest thing would be finding the time to do it. That would be the biggest constraint’. ‘The main concern will be have I the time? We have many extra patients, the admin time gets done after you are supposed to finish’. ‘You’re not going to prioritise safety huddles…if you’ve got like 4 patients waiting’. |
| Meeting frequency | Do you have breaks between surgeries where staff might meet for coffee for a few minutes? | Yes, 22 (64.7%) | Yes, 27 (57.5%) | ‘Some of us have a kind of break at 10 o’clock in theory. But… we’re not getting it. Or run out at different times in that half hour to grab our tea’ ‘We’ll have 2 appointments in the morning blocked out. But they’re at different times so I don’t get to see my colleagues’. ‘I met very briefly with another GP this morning and I felt guilty because there was another doctor slogging away whilst we were having coffee’. ‘[Breaks are] becoming less and less achievable’. |
| Do you have regular meetings? | Yes, 17 (50%) b | Yes, 24 (51.1%) b | ‘We do have regular meetings perhaps every 2 to 3 weeks’. ‘There has been a limitation on the some of the meetings… we manage one every 3 or 4 weeks’. ‘We have a full practice meeting twice a year’. |
|
| Inclusivity | It is not possible to get people together so we can huddle | Strong agree/agree 14 (44.7%) |
Strongly agree/agree 18 (38.3%) |
‘There isn’t a natural time when you would happen to all be together’. ‘Its nice theory to have a meeting but we need to use the workload of general practice’. |
| Who attends the meetings? | – | – | ‘The part-time staff they can usually come to one a fortnight’. ‘I don’t attend the weekly meeting…it suits everybody else to have them first thing on a morning and it doesn’t suit me’. ‘It doesn’t include non-clinical staff…there’s no meetings that include everybody’. ‘Not everybody gets to go. It depends on whether they work that day’. |
|
| Current culture | Staff at our practice are keen about holding huddles | Strongly agree/agree 9 (26.5%) |
Strongly agree/agree 11 (23.9%) |
‘Ideas like safety huddles…people like GPs are sick of mandatory changes’. ‘Just because it’s a good idea in secondary care does not make it a good idea in primary care’. ‘I can think of one doctor who wouldn’t come… some would, you know, need a bit of em… persuasion’. ‘Like the culture of very much that we’re busy and you’ve got to get your head down and crack on’. |
| Huddles will reduce harm to patients | Strongly agree/agree 22 (64.7%) |
Strongly agree/agree 31 (65.9%) |
‘You can run certain patients past each other’. ‘It’s a convenient time to get opinions from other people’. ‘I think they’re essential’ ‘I think [safety huddles] sound like a really good idea, you know, getting together…safety netting and team working’. |
|
| Team relationships | (Theme emerged from analysis of interviews) | – | – | ‘If you spend time together you can empathise more…Getting to know each other better. Getting to trust each other more’. ‘[It] is an opportunity to build a relationship [with non-clinical staff] and keep morale up’. ‘Another day and you haven’t seen half your colleagues! I don’t necessarily know each other’. ‘If there’s been a lot of staffing changes and upheaval you need to sort of…consolidate and em engender a bit of team spirit’. |
Counted as ‘yes’ for whole practice when over half of individuals from that practice responded yes.
Includes daily, weekly and monthly meetings.