Table 3.
Description of patient demographics and report of their mean rating of experiences with the health care delivery system (global ratings)
| Health care | Health plan | Primary physician | Specialist physician | |
|---|---|---|---|---|
| No. analyzed n (%) | 7718 (76.1) | 9534 (94.0) | 8401 (82.8) | 4946 (48.8) |
| Mean score (± SD) | 87.9 (16.2) | 85.6 (18.0) | 88.5 (16.4) | 87.8 (17.9) |
| Total % (n) | 66.7 (5151) | 61.8 (5889) | 68.1 (5722) | 69.0 (3413) |
| Race/ethnicity | ||||
| Non-Hispanic white | 86.79 (± 0.61) | 85.88 (± 0.61) | 90.10 (± 0.60) | 87.87 (± 0.85) |
| Non-Hispanic black | 84.46 (± 0.89) | 86.03 (± 0.89) | 90.08 (± 0.87) | 87.94 (± 1.32) |
| Hispanic | 85.74 (± 0.93) | 85.63 (± 0.91) | 90.24 (± 0.90) | 87.23 (± 1.30) |
| Asian | 86.05 (± 1.09) | 84.86 (± 1.07) | 89.85 (± 1.04) | 85.13 (± 1.61) |
| Age at survey | ||||
| 65–70 | 85.91 (± 0.71) | 85.05 (± 0.72) | 89.80 (± 0.69) | 87.18 (± 1.01) |
| 70–75 | 85.74 (± 0.74) | 86.21 (± 0.74) | 89.59 (± 0.72) | 86.78 (± 1.04) |
| 75–80 | 86.69 (± 0.81) | 86.99 (± 0.82) | 91.21 (± 0.79) | 88.27 (± 1.15) |
| 80–85 | 85.74 (± 0.99) | 86.43 (± 0.98) | 91.04 (± 0.96) | 86.79 (± 1.41) |
| 85 or older | 84.73 (± 0.71) | 83.34 (± 0.72) | 88.69 (± 0.70) | 86.19 (± 1.02) |
| Marital status | ||||
| Unmarried | 86.30 (± 0.64) | 86.03 (± 0.65) | 90.43 (± 0.63) | 87.58 (± 0.92) |
| Married | 86.71 (± 0.68) | 85.91 (± 0.69) | 90.51 (± 0.67) | 87.32 (± 0.98) |
| Unknown | 84.27 (± 1.00) | 84.87 (± 0.99) | 89.26 (± 0.97) | 86.23 (± 1.39) |
| Census tract poverty | ||||
| 0% to < 5% (low poverty) | 85.71 (± 0.70) | 85.28 (± 0.71) | 89.81 (± 0.69) | 88.16 (± 0.97) |
| 5% to < 10% | 85.28 (± 0.69) | 85.51 (± 0.70) | 89.28 (± 0.68) | 87.29 (± 0.96) |
| 10% to < 20% | 85.75 (± 0.69) | 85.96 (± 0.70) | 89.86 (± 0.68) | 86.59 (± 0.97) |
| 20% to 100% (high poverty) | 86.68 (± 0.73) | 85.73 (± 0.74) | 90.16 (± 0.71) | 87.30 (± 1.05) |
| Missing | 85.38 (± 1.58) | 85.54 (± 1.61) | 91.22 (± 1.56) | 85.87 (± 2.38) |
| Education level | ||||
| High school or less | 86.22 (± 0.63) | 87.52 (± 0.64) | 90.54 (± 0.62) | 88.31 (± 0.91) |
| College and higher | 85.15 (± 0.68) | 83.69 (± 0.69) | 89.30 (± 0.67) | 86.52 (± 0.96) |
| Missing | 85.91 (± 1.01) | 85.59 (± 1.02) | 90.36 (± 0.99) | 86.30 (± 1.43) |
| Region | ||||
| West | 84.62 (± 0.65) | 85.74 (± 0.65) | 89.18 (± 0.63) | 86.22 (± 0.93) |
| Midwest | 85.97 (± 0.95) | 86.39 (± 0.95) | 89.91 (± 0.91) | 86.20 (± 1.34) |
| Northeast | 85.89 (± 0.77) | 83.29 (± 0.78) | 90.45 (± 0.76) | 86.93 (± 1.08) |
| South | 86.56 (± 0.77) | 86.99 (± 0.78) | 90.72 (± 0.76) | 88.82 (± 1.10) |
| Medicare type | ||||
| FFS onlya | 87.53 (± 0.76) | 86.15 (± 0.76) | 89.87 (± 0.74) | 87.53 (± 1.06) |
| FFS PDP | 85.00 (± 0.87) | 85.61 (± 0.90) | 91.71 (± 0.87) | 88.31 (± 1.23) |
| MA only | 86.52 (± 0.71) | 85.12 (± 0.71) | 88.07 (± 0.69) | 86.38 (± 0.99) |
| MA PDP | 83.99 (± 0.82) | 85.53 (± 0.83) | 90.61 (± 0.83) | 85.96 (± 1.22) |
| Count of comorbidities | ||||
| 0 | 86.67 (± 0.62) | 85.31 (± 0.61) | 90.19 (± 0.60) | 86.53 (± 0.90) |
| 1 | 86.73 (± 0.76) | 85.91 (± 0.77) | 91.20 (± 0.74) | 87.16 (± 1.08) |
| 2 + | 83.88 (± 1.05) | 85.59 (± 1.09) | 88.80 (± 1.05) | 87.44 (± 1.42) |
Bolded models are significant at p < 0.05
a
Fee-for-service (FFS) and medicare advantage (MA) with and without part D coverage