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. 2020 Aug 11;22(8):e17186. doi: 10.2196/17186

Table 3.

Sociodemographic, clinical, and biological measurements data summary for patients with diabetes who had a moderate-to-high health care services consumption in 2016.

Characteristic Overall (n=311,168) High electronic contacts Automated interaction early adopters (n=26,290) Human-based contacts Overall high contact (n=9736) Electronic driven interaction (n=14,647)


Internet website (n=19,277) Smartphone (n=13,279)
Nursing-centered (n=7276) Physician-centered (n=8137)

Gender, n (%)








Female 156,269 (50.2) 8652 (44.9) 7250 (54.6) 15,034 (57.2) 3939 (54.1) 3815 (46.9) 4649 (47.8) 6227 (42.5)

Male 154,899 (49.8) 10,625 (55.1) 6029 (45.4) 11,256 (42.8) 3337 (45.9) 4322 (53.1) 5087 (52.2) 8420 (57.5)
Age in years, median (IQRa) 68 (60-77) 68 (61-75) 64 (56-72) 72 (65-79) 70 (61-79) 73 (65-81) 71 (65-79) 65 (59-71)
Immigrant, n (%)








No 152,533 (49.0) 8499 (44.1) 6645 (50.0) 9489 (36.1) 3230 (44.4) 3349 (41.2) 3556 (36.5) 7231 (50.6)

Yes 158,635 (51.0) 10,778 (55.9) 6634 (50.0) 16,801 (63.9) 4046 (55.6) 4788 (58.8) 6180 (63.5) 7416 (50.6)
Ethnicity, n (%)








General 242,022 (77.8) 18,498 (96.0) 10,977 (82.7) 21,399 (81.4) 5745 (79.0) 6255 (76.9) 9241 (94.9) 14,003 (95.6)

Arab 60,619 (19.5) 478 (2.5) 2105 (15.9) 3895 (14.8) 1311 (18.0) 1656 (20.4) 313 (3.2) 248 (1.7)

Ultra-Orthodox 8527 (2.7) 301 (1.6) 197 (1.5) 996 (3.8) 220 (3.0) 226 (2.8) 182 (1.9) 396 (2.7)
SESb, n (%)








High 97,556 (31.4) 9961 (51.7) 3625 (27.3) 7079 (26.9) 1895 (26.0) 2101 (25.8) 4535 (46.6) 5991 (40.9)

Medium 126,057 (40.5) 7729 (40.1) 5981 (45.0) 12,231 (46.5) 3292 (45.2) 3525 (43.3) 4275 (43.9) 7023 (47.9)

Low 83,677 (26.9) 1430 (7.4) 3511 (26.4) 6683 (25.4) 2041 (28.1) 2417 (29.7) 842 (8.6) 1503 (10.3)

N/Ac 3878 (1.2) 157 (0.8) 162 (1.2) 297 (1.1) 48 (0.7) 94 (1.2) 84 (0.9) 130 (0.9)
BMI, n (%)








Obese 122,984 (39.5) 7421 (38.5) 6174 (46.5) 12,154 (46.2) 3128 (43.0) 3336 (41.0) 4071 (41.8) 5351 (36.5)

Overweight 107,793 (34.6) 7299 (37.9) 4512 (34.0) 9374 (35.7) 2514 (34.6) 2800 (34.4) 3749 (38.5) 5525 (37.7)

Normal 47,193 (15.2) 3123 (16.2) 1819 (13.7) 4316 (16.4) 1307 (18.0) 1621 (19.9) 1666 (17.1) 2316 (15.8)

Underweight 1255 (0.4) 48 (0.2) 53 (0.4) 112 (0.4) 55 (0.8) 97 (1.2) 42 (0.4) 44 (0.3)

Unavailable 31,943 (10.3) 1386 (7.2) 721 (5.4) 334 (1.3) 272 (3.7) 283 (3.5) 208 (2.1) 1411 (9.6)
Smoking status, n (%)








Nonsmoker 136,815 (44.0) 8769 (45.5) 6669 (50.2) 11,955 (45.5) 3034 (41.7) 2951 (36.3) 4131 (42.4) 6323 (43.2)

Past smoker 67,300 (21.6) 5127 (26.6) 3086 (23.2) 5904 (22.5) 1582 (21.7) 2119 (26.0) 2835 (29.1) 4078 (27.8)

Current smoker 43,190 (13.9) 1862 (9.7) 1813 (13.7) 2799 (10.6) 1191 (16.4) 1087 (13.4) 756 (7.8) 2440 (16.7)

Unavailable 63,863 (20.5) 3519 (18.3) 1711 (12.9) 5632 (21.4) 1469 (20.2) 1980 (24.3) 2014 (20.7) 1806 (12.3)
ACGd, median (IQR) 4 (3-5) 4 (3-5) 4 (4-5) 5 (4-5) 5 (4-5) 5 (5-6) 5 (4-5) 4 (3-5)
HbA1ce, (mmol/mol)








n (%) 273,491 (87.9) 17,810 (92.4) 12,387 (93.3) 25,320 (96.3) 6769 (93.0) 7594 (93.3) 9373 (96.3) 12,936 (88.3)

Mean (SD) 7.19 (1.46) 6.86 (1.13) 7.19 (1.46) 7.22 (1.42) 7.24 (1.57) 7.26 (1.60) 6.91 (1.17) 7.15 (1.37)
Cholesterol (mg/dL)








n (%) 282,583 (90.8) 18,399 (95.4) 12,713 (96.0) 25,849 (98.3) 6973 (95.8) 7875 (96.8) 9586 (98.5) 13,232 (80.3)

Mean (SD) 167.78 (41.08) 165.51 (39.4) 166.77 (40.54) 161.96 (39.28) 169.36 (44.28) 159.30 (44.77) 160.79 (39.47) 165.85 (40.10)
Adherence, n (%)








Not treated 65,873 (21.2) 4020 (20.9) 2487 (18.7) 4278 (16.3) 1552 (21.3) 2094 (25.7) 1889 (19.4) 2411 (16.5)

0% 10,501 (3.4) 503 (2.6) 448 (3.4) 617 (2.3) 245 (3.4) 253 (3.1) 239 (2.5) 379 (2.6)

1%-19% 11,990 (3.9) 458 (2.4) 548 (4.1) 941 (3.6) 357 (4.9) 341 (4.2) 269 (2.8) 383 (2.6)

20%-39% 17,573 (5.6) 723 (3.8) 823 (6.2) 1346 (5.1) 489 (6.7) 462 (5.7) 346 (3.6) 544 (3.7)

40%-59% 27,107 (8.7) 1325 (6.9) 1234 (9.3) 2156 (8.2) 697 (9.6) 741 (9.1) 560 (5.8) 1226 (8.4)

60%-79% 31,447 (10.1) 1711 (8.9) 1447 (10.9) 2712 (10.3) 849 (11.7) 819 (10.1) 804 (8.3) 1526 (10.4)

≥80% 146,677 (47.1) 10,537 (54.7) 6292 (47.4) 14,240 (54.2) 3087 (42.4) 3427 (42.1) 5629 (57.8) 8178 (55.8)

aIQR: interquartile range.

bSES: socioeconomic status.

cN/A: not applicable.

dACG: adjusted clinical group.

eHbA1c: glycated hemoglobin.