Table 1.

Definition of the six quality of care indicators

Process of care indicators	Definition
Universal test and start approach	Patient started ART within 1 month of HIV diagnosis
Uptake of viral load testing	Patient up-to-date with respect to viral load testing
Uptake of Multi-Month Scripting (MMS)	Use of MMS per guidelines based on definition of stable patients who are eligible for MMS
Continuity of care indicators
Timely pick-up of ART	Patient has returned within 30 days of expected ART refill date
ART 6-month retention among non-pregnant adults	Patient has returned within 30 days of expected ART refill date, 6 months after starting ART
ART 6-month retention among pregnant women	Patient has returned within 30 days of expected ART refill date, 6 months after starting ART AND patient pregnant or postpartum at time of starting ART