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. 2020 Aug 12;8(8):e19661. doi: 10.2196/19661

Table 5.

Preferences for medication reminders, medical information format, digitally provided information structure, patient diary type, and physician communication type.

Characteristica Preference (N=193), n (%) Score

First Last Mean (SD)
I would like to be reminded of the regular medication intake by...b



Short message (SMS) 39 (15.0) 13 (6.0) 2.8 (1.4)

Mobile app 118 (45.4) 17 (7.9) 3.1 (1.7)

Email 18 (6.9) 10 (4.6) 3.2 (1.3)

Telephone call 20 (7.7) 28 (13.0) 3.5 (1.6)

Not wanted 62 (23.8) 78 (36.1) 3.8 (2.2)

Postcard 3 (1.2) 70 (32.4) 4.9 (1.3)
I prefer medical information ...c



On paper 104 (55.3) 12 (6.2) 1.8 (1.0)

On a website 29 (15.4) 16 (8.2) 2.3 (0.8)

In an app 40 (21.3) 15 (7.7) 2.4 (0.9)

Not wanted 15 (8.0) 151 (77.8) 3.6 (0.9)
For digitally provided information (website/app) this would be important to me:d



Text- and image-based information 160 (81.6) 16 (8.1) 1.3 (0.6)

Exchange with others 29 (14.8) 61 (31.0) 2.2 (0.7)

Game-based learning 7 (3.6) 120 (60.9) 2.6 (0.6)
I would document my state of health and tablet intake in a “patient diary”...c



On paper 92 (48.4) 14 (7.2) 1.9 (1.0)

In an app 53 (27.9) 19 (9.7) 2.2 (0.9)

On a website 22 (11.6) 31 (15.9) 2.6 (0.9)

Not wanted 23 (12.1) 131 (67.2) 3.3 (1.1)
My preferred way to contact my rheumatologist is via...c



Telephone call 136 (69.4) 8 (4.0) 1.5 (0.8)

Email 42 (21.4) 5 (2.5) 2.0 (0.7)

Website/chat 8 (4.1) 32 (16.2) 2.9 (0.7)

Not wanted 10 (5.1) 153 (77.3) 3.6 (0.8)

aAnswer options could be ranked with the same preference level.

b1=preferred option, 6=least preferred option.

c1=preferred option, 4=least preferred option.

d1=preferred option, 3=least preferred option.