Table 6.

Affinity matrix for barriers to the use of telehealth by older adults.

Themes of barriers	References	Number of occurrences (N=144)	Probability of occurrence
Technical literacy	[14-16,19,27,28,34,35,37-40,46,47,49,56,58,59,63-65,75]	25	17%
Not reported	[26,31,32,36,41-45,51-54,62,68-72]	19	13%
Lack of desire	[19,28,34,37,38,49,57,58,60,63,64,67,74,76]	15	10%
Cost	[33,38,40,48-50,55,58,63,64,67]	11	8%
Lack of technical support	[14,28,34,58,63-65,73,74]	10	7%
Visual acuity	[4,27,29,37,59,61,73]	10	7%
Social implications	[14,28,29,49,56,58,64,66]	9	6%
Ownership of technology	[5,19,28,34,38,58,76]	8	6%
Privacy and security	[5,19,28,34,38,58,76]	8	6%
Medical literacy	[5,14,15,35,38,49,56,73]	8	6%
Trust of the internet	[5,14-16,30,58]	6	4%
Mental acuity	[27,29,38,59,63,73]	6	4%
Hand-eye coordination	[37,58,59,73]	4	3%
Auditory acuity	[4,50,61]	4	3%
Computer anxiety	[65]	1	1%