Table 2.

Top five reasons infection control rules could not be followed for inpatient and community settings* (with frequencies), responses to an open-ended question (see Tables 7x–8x in the Supplementary report for further details)

Inpatient and residential settings**		Community settings***
1	Conflict between infection control and providing care that is responsive and of good quality (98)	1	Lack of space in office building for physical distancing (191)
2	Service users who cannot or do not readily follow guidance (89)	2	PPE availability (97)
3	Guidance that conflicts or changes (76)	3	Conflicts between infection control and providing care that is responsive and of good quality (72)
4	Ward layout or office spaces that do not allow for social distancing (72)	4	Facilities for using PPE, e.g. disposal, storage and removing of PPE (70)
5	PPE availability (66)	5	Impractical or inappropriate advice or guidance (54)

^*A respondent may work in more than one setting (e.g., an inpatient service and a crisis assessment service)

^**Includes staff working in inpatient services, crisis houses, and residential services

^***Includes staff working in crisis assessment services, community teams and psychological treatment services, community groups, and other settings