| Eligibility criteria |
Means-testing and proxy-means testing underestimates poverty amongst people with disabilities |
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| Disability assessments for disability-targeted programs are resource intensive and exclude many people with disabilities |
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Ensure definition of disability and assessment procedures are UNCRPD compliant (e.g. functioning-based rather than impairment-based)
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Train community informants to conduct assessments rather than relying on medical personnel
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| People with disabilities may be ineligible to receive COVID-19 related interventions if they are already recipients of another social protection program |
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| Application procedures |
Application process is not accessible |
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Ensure information about the program and application materials are available in accessible formats (e.g. Braille, screen-reader compatible digital materials, simplified texts and recordings)
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Adapt application facilities so they are physically accessible
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Involve DPOs in the dissemination of information about programs and in reviewing the accessibility of application procedures
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| Application process is time-consuming and expensive, particularly for people with disabilities |
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Decentralize and streamline the application process to limit long and frequent travel (e.g. community-based registration drives)
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Provide accommodations to reduce difficulties reaching application points (e.g. home-based assessments for people with mobility limitations unable to travel to application points with available public transportation)
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| Misconceptions and stigma of disability lead to the exclusion of people with disabilities |
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| Delivery of benefits |
Delivery methods are not accessible |
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Ensure mobile platforms are accessible for people with visual impairments (e.g. phone-based applications are screen-reader compatible) and alternatives are available for people who lack required technology
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Ensure delivery points are physically accessible and nearby; offer accommodations (e.g. pick-up by a nominated individual)
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| People with disabilities have little control over the benefits they receive |
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| Adequacy & relevance |
Programs are not relevant to many people with disabilities |
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| Benefit packages are insufficient to meet intended aims, particularly for recipients with disabilities |
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Adjust benefit packages for people with disabilities (e.g. higher benefit levels to cover both extra costs and high levels of poverty; disability-specific benefits such as access to disability-related health and social services)
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Consider the financial and non-financial barriers people with disabilities face to meeting basic needs and coordinate with other sectors/actors to develop complementary or adapted interventions (e.g. food delivery where purchasing food is challenging)
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