Table 2.

Practical proposals for teleconsultations

Step	Who	Responsibility	Where
1. Initial contact with patient	Administrative or nursing personnel*	Location of patient (note valid contact number) Preparation of patient (recording of treatments, family member if help is necessary, recent vital signs, weight, blood test if necessary) Notes from patient Scheduling of appointment (date, time)	Virtual consultation Inform the patient if the virtual consultation is by telephone, video call, or telemedicine, for example
2.Teleconsultation	Cardiology	Use of template (advisable) Summary of case Changes: emergency or hospital visits, other consultations Current treatment History-taking Blood test or other results Appropriate changes to treatment Therapeutic and care circuit plan Continuity of care: recommendations to primary care Recorded in medical records	Telephone Video call Telemedicine
3. Patient flow	Administrative personnel/management of cases	Care circuit: request for tests or new consultations if necessary Record of current consultation	Management of appointments

^*According to local availability and the objective of each consultation.