Table 4.

Technological capabilities related to communication with patients and carers.

Agreed list of capabilities	“Strongly agreed” and “agreed”a (%)	Number of experts who agreed, (n=31)	Median	IQRb
1. Records, assessments, and plans shared digitally and easily accessible to patients and carers to enter and amend the data securely and confidentially	90	28	1	1-2
2. Records, assessments, and plans shared digitally and easily accessible to patients and carers to view the data securely and confidentially	87	27	1	1-2
3. Ability to receive communications from patients and carers through a variety of media	74	23	2	1-3
4. Ability to send communications to patients and carers through a variety of media	74	23	2	1-3
5. Using mobile technologies to support the delivery of care outside traditional settings and closer to home	71	22	2	1-3

^aExperts rated how much they agree that the capability can be used to assess the level of digital excellence in hospitals on a scale from “1” (strongly agree) to “9” (strongly disagree).

^bIQR: Interquartile range.