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. 2020 Aug 18;22(8):e17022. doi: 10.2196/17022

Table 5.

Social and organizational factors contributing to digital maturity.

Factor Description
Organizational culture
  • Willingness to face the new, change the way of thinking, and to take risks

  • Culture of allowing innovations

  • Understanding of change management

  • Culture free of bullying and harassment

  • Leadership to support digital transformation

Workforce
  • Skills within the digital team: software development, software engineering, project management, business-related skills

  • Skills across the hospital’s workforce: the ability to perform one’s role using digital tools

  • Professionalization of health informatics

Strategy
  • Putting clinical benefits at the center of clinical strategy

  • Aligning digital strategy with the overall strategy of the hospital

  • Support of the digital agenda from the hospital’s board