Table 2.

Contingency Chart

Assessment	Action
Medical
O2 saturation > 94%26 Asthma Control Test score > 20 PFM zone: green •No reported complaints of •Shortness of breath •Chest tightness or pain •Wheezing when exhaling •Trouble sleeping caused by shortness of breath, coughing, or wheezing •Coughing or wheezing worsened with a cold, flu, or respiratory virus	Book follow-up televisit
O2 saturation < 94%26 and does not return to acceptable parameters after prescribed at home nebulizer or metered dose inhaler treatments •Asthma Control Test score < 19 •Peak flow meter zone: yellow or red •Reported negative complaints of •Shortness of breath •Chest tightness or pain •Wheezing when exhaling •Trouble sleeping caused by shortness of breath, coughing, or wheezing •Coughing or wheezing worsened with a cold, flu, or respiratory virus	Book for next available emergent office visit or send to emergency department
Pharmaceutical
Need for new prescriptions Need for refills Need for PFM or spacer	Make real time changes in EMR Send real-time prescription refills in EMR to preferred pharmacy Mail PFM or spacer
Administrative
School and camp forms	Edited/updated in real time in EMR and available in patient’s PHCP
Asthma action plan	Edited/updated in real time in EMR and available in patient’s PHCP
Allergy action plan	Edited/updated in real time in EMR and available in patient’s PHCP
Medication authorization	Edited/updated in real time in EMR and available in patient’s PHCP
Poor technical connection	Attempt redial Rebook televisit if necessary

EMR = electronic medical record; PFM = peak flow meter; PHCP = personal health care portal.