Table 1.
Codebook for classification of impact
| Definition | Inclusion/exclusion criteria and examples |
|---|---|
| Supporting | |
| The functionality helps some inefficient task but does not fundamentally change the primary/current workflow, the interference of human actors is still required, and the process of task/workflow is still the same. | (1) does not change the entire task |
| (2) make the process more efficient compared to prior activities | |
| (3) still requires human involvement | |
| (4) the system only helps humans to do their job | |
| Example: visualization the images and information | |
| Replacing | |
| The functionality performs a certain task that was previously conducted by a human actor; thus, now the human actor is (almost) not needed for conducting this specific task. | (1) changes the particular fundamental task |
| (2) does not require human involvement | |
| (3) technology replacing the current human action | |
| (4) the task was previously conducted by human actors | |
| Example: autonomous reading and reporting radiology cases | |
| Extending | |
| Technology offers a functionality that was not previously performed by human actors or the previous systems, and now, with this new functionality, a new task is added to the work and may require the improvement of human capabilities. | (1) creates a new task in the workflow |
| (2) does require human involvement but solves the problem through an algorithm | |
| (3) improves/extends human skills and knowledge | |
| (4) the tasks were previously non-existent | |
| Example: provide diagnostic information that was not available before, such as a heatmap of suspicious areas. | |