Supporting |
The functionality helps some inefficient task but does not fundamentally change the primary/current workflow, the interference of human actors is still required, and the process of task/workflow is still the same. |
(1) does not change the entire task |
(2) make the process more efficient compared to prior activities |
(3) still requires human involvement
|
(4) the system only helps humans to do their job |
Example: visualization the images and information |
Replacing |
The functionality performs a certain task that was previously conducted by a human actor; thus, now the human actor is (almost) not needed for conducting this specific task. |
(1) changes the particular fundamental task |
(2) does not require human involvement |
(3) technology replacing the current human action
|
(4) the task was previously conducted by human actors |
Example: autonomous reading and reporting radiology cases |
Extending |
Technology offers a functionality that was not previously performed by human actors or the previous systems, and now, with this new functionality, a new task is added to the work and may require the improvement of human capabilities. |
(1) creates a new task in the workflow |
(2) does require human involvement but solves the problem through an algorithm |
(3) improves/extends human skills and knowledge
|
(4) the tasks were previously non-existent |
Example: provide diagnostic information that was not available before, such as a heatmap of suspicious areas. |