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. 2020 Sep 9;91:102683. doi: 10.1016/j.ijhm.2020.102683

Table 1.

Summary of studies related to continuance intention of using information technology.

Relevant studies Theoretical frameworks Variables
Hung et al., 2012 ECM
  • Perceived usefulness

  • Confirmation

  • Satisfaction

Yuan et al., 2016 ECM
the Task-Technology Fit model
TAM
  • Perceived technology-task fit

  • Perceived ease of use

  • Perceived usefulness

  • Confirmation

  • Perceived risk

  • Satisfaction

Alghamdi et al., 2018 UTT
ECM
  • Performance expectancy

  • Effort expectancy

  • Social influence

  • Facilitating conditions

  • Satisfaction

  • Confirmation

  • Technology readiness

  • Uncertainty Avoidance

Liébana-Cabanillas et al., 2018 UTAUT
DOI
  • Satisfaction

  • Service quality

  • Effort expectancy

  • Perceived risk

  • Convenience

  • Social value

Alshurideh et al., 2020 ECM
TAM
  • Perceived ease of use

  • Perceived usefulness

  • Social influence

  • Confirmation

  • Satisfaction

  • Continuance intention

Marinković et al., 2020 UTAUT
  • Performance expectancy

  • Effort expectancy

  • Social influence

  • Satisfaction

  • Perceived trust

  • Perceived compatibility

  • Customer involvement

  • Epistemic value

  • Comparative value

Tam et al., 2020 ECM
UTAUT2
  • Confirmation

  • Satisfaction

  • Performance expectancy

  • Effort expectancy

  • Social influence

  • Facilitating conditions

  • Hedonic motivation

  • Price value

  • Habit

Wang et al., 2020 UTAUT2
TAM
  • Performance expectancy

  • Effort expectancy

  • Hedonic motivation

  • Social influence

  • Attitude