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Reasons for herbal medicine (HM) use/non-use and non-hospital utilisation
| Frequency | % | |
| Reasons for HM use | ||
| Effectiveness | 538 | 39.6 |
| Affordability | 434 | 31.9 |
| Availability | 292 | 21.5 |
| Natural product | 96 | 7.1 |
| Reasons for non-HM use | ||
| Risk to health | 116 | 61.1 |
| Personal preference | 49 | 25.8 |
| Poor knowledge of HM composition | 25 | 13.2 |
| Reasons for non-hospital utilisation | ||
| Poor service delivery | 534 | 45.2 |
| High hospital cost | 396 | 33.5 |
| Unorthodox belief | 141 | 11.9 |
| Do visit the hospital | 110 | 9.3 |
