Table 7.
Organizational support actions in order of perceived helpfulness*
| # | Action | Helpful | Following |
|---|---|---|---|
| 1 | My organization will pay for some or all of my internet charges | 51.9% | 9.8% |
| 2 | My organization will buy new equipment we need to work from home | 49.2% | 30.9% |
| 3 | My organization is encouraging staff to use this time for professional training | 47.7% | 24.3% |
| 4 | My organization has reassured me that they understand if my work performance suffers | 47.4% | 40.5% |
| 5 | My organization is providing activities to occupy staff member’s children | 46.4% | 7.2% |
| 6 | My organization is sending food to staff working from home | 44.5% | 4.0% |
| 7 | My organization is providing at-home exercise programs | 41.4% | 15.8% |
| 8 | My organization has reassured me that I will keep my job | 40.2% | 62.4% |
| 9 | My organization has reassured me that I can take time off if I’m sick or need to care for dependents | 40.1% | 65.5% |
| 10 | My organization is improving documentation of its processes (e.g. how code changes are approved) | 37.4% | 34.7% |
| 11 | My organization will pay for software we need to work from home | 36.8% | 54.7% |
| 12 | My team is peer reviewing commits, change requests or pull requests (peer code review) | 36.5% | 63.1% |
| 13 | I can (or could) take equipment (e.g. monitors) home from my workplace | 36.0% | 73.9% |
| 14 | My organization has reassured me that I will continue to be paid | 34.7% | 75.2% |
| 15 | My team uses a build system to automate compilation and testing | 34.3% | 62.9% |
| 16 | Someone is keeping high priority work ready and our backlog organized | 33.1% | 60.0% |
| 17 | My team has good work-from-home infrastructure (e.g. source control, VPN, remote desktop, file sharing) | 32.6% | 86.4% |
| 18 | My team is having virtual social events (e.g. via video chat) | 32.1% | 56.1% |
| 19 | My organization is encouraging staff to touch base regularly with each other | 30.8% | 62.4% |
| 20 | My team is continuing to have regular meetings (e.g. via video chat) | 28.5% | 88.9% |
| 21 | My team is avoiding synchronous communication (e.g. video chat) | 25.5% | 14.3% |
| 22 | For most of the day, I work with an open video or audio call to some or all of my team | 23.3% | 26.7% |
*number of respondents who indicated that this practice is or would be helpful and number of respondents who indicated that their organizations are following this recommendation (n = 2225)