| Environmental |
Governmental Collaborative Mindset |
“Now where you've got certain government systems, shall we call them autocracies, where the ruler can direct “we gonna do this” … well that's all fine, but the paradox there is that those are the countries whose ministries are generally the worst at sharing information. So, the ruler can say, “do it”, but actually the obstacles against doing it are much greater” (p1) |
| Environmental |
Political Accountability |
“Government systems are built on political accountability and exercise of power, so in case of automated choice A proves wrong, who is to blame and take responsibility? The absence of democracy in the decision of top leaders to adopt a technological innovation does not imply the absence of politics” (p1) |
| Environmental |
Governmental Bureaucracy |
“I worked in other countries where to get two civil servants from two government departments to talk to each other about a problem required briefing up to two ministers, exchange of letters between two ministers, written agreement to come up with meeting time with a fixed agenda where these two guys under supervision. Well in that sort of environment, digital transformation is never going to get off the ground” (p1) |