Table 2.
Characteristics of Respondents to the 2016 PACT Survey of Primary Care Personnel
| Characteristic | AES Survey Respondents,a % (N = 7,434) | PACT Survey Respondents, %
|
|
|---|---|---|---|
| All (N = 4,122) | With Complete Patient Engagement Data (n = 2,478) | ||
| Age-group | |||
| <30 years | 2.7 | 2.1 | 1.9 |
| 30-49 years | 46.3 | 43.6 | 42.2 |
| ≥50 years | 51.0 | 54.3 | 56.0 |
| Sex, female | 77.6 | 75.4 | 75.8 |
| Race, non-White | 29.7 | 26.9 | 24.8 |
| Type of clinician | |||
| Primary care clinician | 21.6 | 36.5 | 38.5 |
| Nurse care manager (RN) | 44.0 | 36.0 | 39.0 |
| Clinical associate (LPN or MA) | 34.4 | 27.5 | 22.5 |
| Supervisory level | |||
| None | 67.5 | 55.8 | 51.1 |
| Team leader | 27.3 | 37.6 | 40.7 |
| Supervisor or manager | 4.9 | 6.3 | 7.8 |
| Tenure in VA | |||
| <1 year | 10.0 | 13.0 | 9.9 |
| 1-5 years | 33.7 | 29.6 | 29.7 |
| 5-10 years | 26.1 | 24.0 | 25.1 |
| 10-20 years | 20.6 | 22.8 | 23.9 |
| >20 years | 9.6 | 10.7 | 11.4 |
| Burnout more than once a week | 40.3 | 36.6 | 36.9 |
AES = All Employee Survey; LPN = licensed practical nurse; MA = medical assistant; PACT = Patient-Aligned Care Team; RN = registered nurse; VA = Veterans Affairs.
a
Primary care respondents to the 2016 VA AES, shown for comparison.