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. 2020 Aug 31;4(8):e18554. doi: 10.2196/18554

Table 1.

Application of capability, opportunity, and motivation model of behavior theoretical constructs to i-Matter design features.

i-Mattera components COM-Bb constructs Mechanisms of action Design features
PROc assessments
  • Capability (comprehension)

  • Motivation (habit formation)

  • Rating PROs on a scale helps patients make more realistic assessments of their symptoms and behaviors

  • Daily ratings increase patients’ awareness of their condition on their quality of life and daily functioning

  • Tracking PROs and observing patterns provides patients with reasons to adhere to their self-management regimen

  • Daily text message questions

  • Asks patients to complete small doable actions at optimal times

Feedback messages (insights)
  • Motivation (perceptions of illness and emotional response)

  • Enables patients to identify changes in PROs that previously went undetected

  • Encourages self-reflection of PRO ratings and their impact on behavior

Data-driven insights based on PRO ratings, such as:
  • Correlational: association between PRO responses

  • Individual: comparisons of PRO responses across weeks

Motivational messages
  • Motivation

  • Opportunity (perceived support)

  • Uses text messages to maintain high levels of engagement in the program

Text messages that encourage journaling, such as:
  • Response-based: weekly supportive messages based on PRO responses

  • Activity-based: weekly messages based on response rates to the messages

  • Completion-based: messages based on patient duration in the study

Personalized reports
  • Opportunity (patient-provider relationship)

  • Capability (comprehension and ability to plan)

  • Facilitates informed discussions with provider

  • Provides provider with succinct and timely data on patient PROs

  • Motivates patients through the gradual completion of the personalized report, with landscape changes every 4 weeks

  • Enables patients to understand and identify patterns in their PROs and to develop behavioral changes to better manage PROs

  • Patient reports will include pattern messaging, PRO data visualizations, reflective questions, and tips plus an area for notes

  • Monthly PRO patterns integrated into EHRd, available during and between visits

ai-Matter: investigating an mHealth texting tool for embedding patient-reported data into diabetes management.

bCOM-B: capability, opportunity, and motivation model of behavior.

cPRO: patient-reported outcome.

dEHR: electronic health record.