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. 2020 Aug 31;22(8):e19480. doi: 10.2196/19480

Table 4.

Health care service pain points and the potential effects of blockchain in the health care ecosystem.

Issue Health care service pain points Potential effects of blockchain leverage
Medical data storage Highly disparate data sources across individual clinics or health care–related institutions Decentralized data storage allows duplicate and immutable health records in the health network
Fraud and authenticity Malicious attempts or human processing errors may cause fraud, alterations, or medical disputes
Authorities are required for trust building among stakeholders
Major issues include drug counterfeiting and provenance
Keeping critical items (ie, medical transactions or records) on blocks and permanently recording operations on-chain
Mitigating the tampering issue via the verification and consensus architecture
Document type Paper-based and manual processing causes difficulties in data aggregation Supporting digitalized health documents deployed on secured shared ledger
Interoperability Siloed data structures hinder interoperations across different databases Blockchain-based networks enable interactions among health care stakeholders
Health claims and transactions Inefficiencies that exist in clinical and administrative procedures and frictions among respective health systems have caused poor operations Process automation facilitated by blockchain-based smart contracts enables streamlined claims and transaction procedures
Research data access and monetization Challenges in aggregating, recruiting, and retaining data among medical parties and difficulties in monetization Enabling of clinical trial data sharing and value-added analysis to create data use and monetization
Information sharing and transmission Manual processing increases operational costs and expenditures
Vulnerability and uncertainties from cyberattacks or system malfunction
Blockchain’s distributed attributes allow shared information in the health care network
Consensus mechanism with tamper-proof features could reduce security and privacy concerns
Medical supply chain traceability Uncertainties during handovers among participating parties
Poor control in tracking user identities, ownership, and delivery status
Common shared ledger system allows for better transparency and monitoring on supply chain traceability
Smart contracts can facilitate notifications of state changes