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. 2020 Sep 14;6(9):e04800. doi: 10.1016/j.heliyon.2020.e04800

Table 1.

Characteristics of included studies.

Authors Country Population/variables studied N Method Response Rate Results
Abdellah et al., (2017) Egypt Health workers/workplace violence against health workers 142 Cross-sectional 94.4% Prevalence: overall 59.7%
Prevalence by staff: nurses (65.7%), doctors (45.3%), housekeeper (71.4%). By Gender: (60.9%) female, male (39.1%), by age: <30 yrs (54.6%), >35yrs (37.8%), by experience:< or = 5yrs (67.6%)
Types: verbal (58.2%), physical (15.7%),
Correlates: age (p < 0.00) more in the young people. Profession (p < 0.046) more in nursing than others, duration of work (p < 0.007) more at night, marital status (p < 0.004) more in singles and separated than married.
Perpetrators: patients and patients' relatives (90%), Staff& supervisors (25%)
Policy on violence: non-existent
Cause of Violence: Patient waiting time, unmet patients' needs.
Samir et al. (2012) Egypt Nurses/workplace violence 500 Cross- sectional 83.2% Prevalence: 86.1% in 6 months with 53% having three or more cases. Majority were young age <30 years.
Perpetrators: patients (14.7%) patients' relatives (38.5%), colleagues (54.5%).
Types: 78.1% (psychological), 27.2% (physical), 4.6% (Sexual).
Causes: Workload (40.5%), Carelessness & malpractice (35.8%) & understaffing.
Policy: Non-existent but procedure for reporting of violence exist
Impacts: 87.2% reported serious impact
Correlates: age <30yrs, sex more in females than male, marital status.
Yenealem et al., (2019) Ethiopia Health workers/workplace violence against 553 Cross-sectional 96.02% Prevalence: 58.2% in 12 months.
Prevalence by gender: female (verbal = 57.1%), physical attack (59%), Sexual (100%) generally more in females than males.
Types: verbal (53.1%), physical attack (22%) and sexual harassment (7.2%)
Perpetrators: Patients, patients' relatives & colleagues at work
Correlates: emergency department (OR = 3.99,CI = 95%), Shiftwork (OR = 1.98, CI = 95%), Work Experience(OR = 3.09), Being a Nurse (OR = 4.06, CI = 95%)
Policy: Non-existence of policy and procedure for violence was reported.
Kennedy et al., (2013) South Africa Nurses/workplace violence against 71 Qualitative 100% Prevalence: 100%of the respondents
Types: physical, psychological, verbal
Perpetrators: patients, patients' relatives
Policy on violence: No existing policy on violence was reported
Impacts: feeling of rejection and low morale among the respondents were reported.
Azodo et al. (2011) Nigeria Dentist/workplace violence against 175 Cross-sectional 78.9% Prevalence: 39.1%
Causes: Long waiting time (27.3%), cancellation of appointment (13.6%), treatment outcome (11.4%), alcohol intoxication (9.1%), psychosis (6.8%), Patients' bill (4.5%), & others (27.3%).
Types: physical violence: Shouting (50%), Verbal threat (22.7%), swearing (2.3%), bullying & hitting (18.2%); sexual violence (6.8%).
Perpetrators: Patients (54.5%), patients' relatives (18.2%), colleagues (22.7%).
Impacts: impaired job performance (15.9%), Psychological trauma (13.6%), Absenteeism from work (9.1%).
Abou- Elwafa et al. (2015) Egypt Nurses in Emergency & non- emergency units/workplace violence against 134and152 Cross-sectional 96.7% Prevalence: 54.7%. 6.8% non-emergency nurses reported fear for violence, 28.1%of emergency nurses reported exposure to types of violence while 46.9% non-emergency reported one type of violence.
Types: Verbal and sexual violence were the common types reported.
Correlates: Work shift (OR = 0.5), Emergency unit (OR = 2.0), Age (OR = 1.9), Specialty (P < 0.001), Work experience (p < 0.001).
Perpetrators: Patients' relatives: physical (61.8%), Verbal (63.6%) and Bullying (50.5%). Staff members (36.4%).
Impacts: 24.7% desired to change work environment.
Policy: None reported existence of policy of violence. 71.8%, 77.1% & 73,7% never reported nor took any action against violence.
Abodunurin et al. (2014) Nigeria Health workers/workplace violence against 242 Cross-sectional 96.8% Prevalence: Nurses (53.5%), Doctors (21.5%). Annually, 31doctors, 77 nurses, 36 others had violence.
Perpetrators: patients (46.1%), patients' relatives (49.5%)
Types: Verbal (64.6%), Physical (35.4%)
Correlates: Age (young p < 0.0001), Work (p < 0.0045), Unit (p < 0.01).
Policy: None reported
Boafo et al. (2016) Ghana Nurses/workplace violence against 685 Cross-sectional 86.4% Prevalence: 64.2%
Types: sexual (12.2%), verbal (52.7%)
Perpetrators: Doctors (sexual 50%), patients' relatives.
Policy: no policy but there is formal violence reporting procedure (72.9%).
Correlates: Area of work (p < 0.01), Female (p < 0.01), age (p < 0.01), Marital status (p < 0.01).
Impacts: verbal abuse was significantly correlated with quitting nursing (p < 0.05)
Khalil (2009) South Africa Nurses/workplace violence against 471 Ethno-phenomenology 84% Prevalence: 54%
Types: psychological (45%), Vertical (33%), covert (30%), horizontal violence (29%), overt violence (26%), physical violence (20%).
Causes: lack of effective communication among nurses, lack respect among staff, lack of training on anger management among staff.
Olashore et al. (2018) Botswana Health
Staff/workplace violence against
210 Cross-sectional 85.2% Prevalence: 78.1%lifetime, 44.1% annual.
Types: Hitting (41.1%), kicking (21.8%), pushing (20.2%) and shaking (12.1%)
Perpetrators: patients.
Areas: Higher incidence in acute wards (58.1%), other wards (22%).
Causes: Provocation of patients (16.9%), attempt to calm patient down (33.3%)
Impacts: 28% of the victims sustained injury, 18.5% of required medical attention, 72.6% required emotional support, 8.9%had other supports but 18.5%had no support. Higher level of job dissatisfaction was noted among the victims of violence than others.
Correlates: Nursing (p < 0.01), work experience (P < 0.01).
Policy: none reported to exist.
Boafo & Hancock2017 Ghana Nurses/workplace violence against 592 Cross-sectional 100% Prevalence: 9%
Female (79.2%) & male (20.8%)
Types: physical violence (9%)
Perpetrators: Patients, Patients' relatives (58.5%), Doctors, nurses
Impacts: extreme concerns about violence were reported, 20.8% got injured, 17% received medical attention for the injury 19.9% intend to quit nursing (p < 0.001), loss of least 11 days working days.
Policy: no existing policy on violence
Correlates: type of hospital (p < 0.01).
Tiruneh et al. (2016) Ethiopia Nurses/workplace violence against 386 Cross-sectional 90.2% Prevalence: 26.7%
Types: physical (60.2%), Psychological (39.8%). Gender: male (59.2%), Female (40.8%).
Impacts: dissatisfaction with job (38.83%), absent from work (36.9%)
Perpetrators: patients and patients' relatives (16.1%), staff (27.18%).
Correlates: age (younger than 30yrs AOR = 0.324), Small number of staff (AOR = 2.024), working in male ward (AOR = 7.918), History of violence(AOR = 0.270), Marital status single(AOR = 9.153), Widowed/separated (AOR = 7.914).
Policy: non-existent, no actions usually taken by management following notice of violence.
Seun-Fadipe et al., 2019 Nigeria Health workers/workplace violence against 380 Cross-sectional 95% Prevalence: 39% (12months)
Types: physical (10.2%), verbal (31.9%), bullying (13.3%), sexual harassment (3.3%). Perpetrators: patients: (physical, 62.2%), verbal (26.1%), bullying (10.4%), sexual (16.7%); patients' relatives: physical (29.7%), verbal (50.4%), bullying (12.5%), sexual (16.7%); staff members: physical(5.4%), verbal(20.9%), bullying (70.9%), sexual (66.7%), supervisors: physical (2.7%), verbal (2.6%), bullying (6.3%) and sexual (0.0%).
Impacts: 38.5% high risk for psychiatric morbidity linked to experience of violence (p = 0.037).
Correlates: age (21–30yrs) (p < 0.001), gender (female) (p = 0.048), work setting (emergency & psychiatric units) (p < 0.001) were correlated with experience of violence at work.
Sethole et al. (2019) South Africa Radiographers/workplace violence against 65 Cross-sectional 57% Prevalence & types: verbal abuse (73%), Emotional (46%), and physical (27%).
Perpetrators: patients: verbal (8%), physical (15.8%) & non-verbal (4.1%). Patients' relatives: verbal (3.6%), physical (2.4%), non-verbal (2.8%). Nurses: verbal (7%), physical (0%), non-verbal (7.2%). Doctors: verbal (7.6%), physical (0%), non-verbal (4%).
Muzembo et al. (2015) D. R. Congo Health workers/workplace violence against 2210 Cross-sectional 99% Prevalence: 80.1% (24.9% had once, 63.6% had two or more exposure).
Types: verbal (57.4%), harassment (15.2%), physical (7.5%) & combined (11.9%).
Perpetrators: patients (41%), patients' relatives (28–31%).
Correlates: work experience (<5years) (p < 0.005), gender (p = 0.024) and marital status (p < 0.009).
Amkongo et al. (2019) Namibia Radiographers/workplace violence against 15 Cross-sectional 86.7% Prevalence: 100%
Types: verbal abuse (100%), verbal threat (84.6%), sexual harassment (84.6%), and physical assault (46.2%).
Perpetrators: patients and patients' relatives.
Impacts: anxiety (53.8%), feeling guilt or ashamed (7.7%), sad (38.5%), heartbroken (15.4%), afraid (38.5%) and others (15.4%).
Ogundipe et al. (2013). Nigeria Nurses/workplace violence against 81 Cross-sectional 90% Prevalence: 88.6% witness and 65% victims, 15% threatened with weapon, 38% in the evening shifts.
Perpetrators: patients' relatives.
Impacts: declined productivity (24.5%), loss of confidence (15.2%), lack of job satisfaction (75.6%).
Policy on Violence: non-existent with 83.6% reporting dissatisfaction with the way violence at work is being managed.
Sisawo et al. (2017) Gambia Nurses/workplace violence against 219 Mixed method 98.2% Prevalence: 62.1%
Types: physical (17.4%), verbal (60%), sexual harassment (10%). 22.5% of victims of physical violence had 2-4 times experience while 23% had been threatened with weapons.
Perpetrators: patients: physical (33.6%), verbal (39.5%) and sexual (18.2%); patients' relatives: physical (54.2%), verbal (47.4%) & sexual (40.9%); staff: physical (5.34%), verbal (7.9%) and sexual (9.1%); Supervisors: physical (3.05%), verbal (2.6%) and sexual (4.5%).
Correlates: Nurses Attendants (OR = 2.9, 95%, CI = 1.04–6.37); Area of work (OR = 2.9, 95%, CI = 1.16–7.35); General Nurses (OR = 4.1, 95%, CI = 1.09–2.59).
Policy on violence: non-existent
Boafo (2018) Ghana Nurses/workplace violence against 592 Cross-sectional 58% Prevalence: 73.9% (12 months).
Types: Physical (9.0%), verbal (52.7%) and sexual (12.2%).
Impact: the nurses were neither satisfied nor dissatisfied with their job due to violence.
Banda et al. (2016) Malawi Nurses/workplace violence against 190 Cross-sectional 60% Prevalence:71%
Types: physical assault (22%), sexual (16%), verbal abuse (95%), threatening behaviours (73%) and others (3%).
Perpetrators: patients (71%), patients' relatives (47%), & colleagues (43%).
Impacts: 80% nurses reported psychological trauma, loss of interest in nursing profession and low job performance.
Ukpong et al. (2011) Nigeria Mental health staff 120 Survey 84.2% Prevalence: 49.5% with 12 months prevalence of 33.7%
Profession: nurses (82.3%), doctors (17.6%)
Types: push (44%), hit with object (28%), clothes torn (15%), attempted strangling (10%) and rape (2%).
Impacts: 88% sustained injuries requiring medical attention.
Perpetrators: patients
Recommendation: formulation of policy on violence.
Akkani et al. (2019) Nigeria Mental health professionals 124 Cross sectional 85.5% Prevalence: 62.1% career lifetime, 30.6% 12 months prevalence.
Types: physical violence (hitting, kicking, striking with objects and attempted strangling).
Common antecedent event: calming of aggressive patients, talking to patients, giving instructions to patients, and unprovoked.
Impacts: 42.4% experience of posttraumatic stress disorders symptoms, 22.1% sustained injuries requiring hospital care.
Correlates: age (p = 0.04), long years of practice (p = 0.01) and job dissatisfaction (0.05).
Perpetrator: patients.