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. 2020 Sep 16;122:270–280. doi: 10.1016/j.jbusres.2020.08.053

Table 4.

Estimates of Multivariate Probit model (MVP).

Amazon home delivery
Amazon pick-up
Walmart in-store shopping
Walmart home delivery
Walmart pick-up
Coeff. S.E. Coeff. S.E. Coeff. S.E. Coeff. S.E. Coeff. S.E.
F1: Experience, service, & delivery (ESD) 0.21*** 0.07 0.20*** 0.07 0.04 0.08 0.26*** 0.06 0.37*** 0.07
F2: Assortment, price, & convenience (APC) 0.39*** 0.07 −0.11 0.07 0.13 0.08 0.23*** 0.06 0.16** 0.06
F3: Freshness & quality validation (FQV) 0.16** 0.07 0.46*** 0.09 0.32*** 0.08 0.07 0.06 0.14** 0.06
Gender (Female = 0, Male = 1) 0.21*** 0.07 0.23*** 0.08 0.03 0.08 0.13** 0.06 0.13* 0.06
Age −0.29*** 0.08 −0.43*** 0.09 −0.05 0.08 −0.31*** 0.07 −0.26*** 0.07
Married 0.12 0.09 −0.05 0.11 0.17* 0.10 0.05 0.08 <0.01 0.08
Having children under 5 0.08 0.08 0.01 0.08 0.12 0.10 −0.04 0.07 0.10 0.07
Having children 5 to 17 0.10 0.07 0.01 0.07 0.08 0.08 0.11* 0.06 0.05 0.06
Having children 18 and older 0.08 0.07 0.14* 0.08 −0.07 0.07 0.06 0.06 0.08 0.06
Education: Some college 0.04 0.09 <0.01 0.10 −0.09 0.11 −0.09 0.08 0.06 0.08
Education: College degree 0.04 0.09 0.03 0.10 −0.20* 0.11 0.06 0.08 0.01 0.09
Education: Master’s degree or higher 0.25** 0.10 0.02 0.09 −0.02 0.11 −0.02 0.08 0.06 0.08
Income: $25 k to 50 k −0.05 0.09 −0.06 0.12 −0.04 0.12 −0.10 0.09 −0.04 0.09
Income: $50 k to $100 k 0.20** 0.10 0.08 0.12 −0.16 0.13 −0.01 0.10 −0.07 0.10
Income: $100 k to $150 k 0.20** 0.10 0.14 0.10 0.03 0.11 0.04 0.08 <0.01 0.09
Income: $150 k or more 0.14 0.09 0.23*** 0.09 −0.09 0.10 0.12 0.08 0.14* 0.08
One person in household working 0.11 0.08 0.08 0.10 −0.03 0.09 −0.02 0.07 −0.05 0.08
Two persons in household working 0.02 0.10 0.11 0.12 0.02 0.11 0.07 0.09 0.09 0.09
Intercept 0.87*** 0.07 −1.11*** 0.09 1.28*** 0.08 −0.35*** 0.06 −0.44*** 0.06

Notes: All tests are two-tailed.

Coefficients are standardized.

Income category “Less than $25 k” is the base category for income, and education level “High school or less” is the base category for education.

*

: p < 0.1.

**

: p < 0.05.

***

: p < 0.01.