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. Author manuscript; available in PMC: 2021 Oct 1.
Published in final edited form as: Med Care. 2020 Oct;58(10):867–873. doi: 10.1097/MLR.0000000000001374

Table 2:

Hospital Factors

Very Important
n, (%)
Important
n, (%)
Neutral
n, (%)
Unimportant
n, (%)
Very
Unimportant
n, (%)
Would Not
Consider
n, (%)
Location of the hospital 509 (25.4) 504 (25.2) 64 (3.2) 1 (0.1) 5 (0.3) 921 (46.0)
Reputation of the hospital 919 (45.9) 321 (16.0) 15 (0.8) 2 (0.1) 3 (0.2) 744 (37.1)
How often your specific problem is taken care of at that hospital 481 (24) 253 (12.6) 26 (1.3) 1 (0.1) 3 (0.2) 1240 (61.9)
Recommendations from family and friends regarding the hospital 324 (16.2) 431 (21.5) 71 (3.5) 3 (0.2) 2 (0.1) 1173 (58.5)
Recommendations from your primary doctor regarding the hospital 684 (34.1) 382 (19.1) 43 (2.2) 0 (0.0) 2 (0.1) 893 (44.6)
Ability of family to stay near the hospital 195 (9.7) 220 (11.0) 55 (2.7) 3 (0.2) 0 (0.0) 1531 (76.4)
Hospital amenities (television, WiFi internet access, etc) 163 (8.1) 228 (11.4) 69 (3.4) 2 (0.1) 1 (0.1) 1541 (76.9)
Private hospital rooms 322 (16.1) 273 (13.6) 44 (2.2) 6 (0.3) 0 (0.0) 1359 (67.8)
Hospital ranking on ratings website 347 (17.3) 300 (15.0) 35 (1.8) 4 (0.2) 1 (0.1) 1317 (65.7)
Hospital is affiliated with a major university 115 (5.7) 153 (7.6) 26 (1.3) 4 (0.2) 2 (0.1) 1704 (85.0)
Familiarity with faculty and staff working at the hospital 124 (6.2) 167 (8.3) 56 (2.8) 2 (0.1) 0 (0.0) 1655 (82.6)
*

No factors were considered important by 122 (6.1%) patients