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. Author manuscript; available in PMC: 2021 Oct 1.
Published in final edited form as: Med Care. 2020 Oct;58(10):867–873. doi: 10.1097/MLR.0000000000001374

Table 3:

Physician Factors

Very
Important
n, (%)
Important
n, (%)
Neutral
n, (%)
Unimportant
n, (%)
Very
Unimportant
n, (%)
Would Not
Consider
n, (%)
Years of experience 617 (30.8) 406 (20.3) 30 (1.5) 1 (0.1) 1 (0.1) 949 (47.4)
Reputation of the doctor’s medical school or residency training program 320 (16.0) 244 (12.2) 24 (1.2) 2 (0.1) 1 (0.1) 1413 (70.5)
Overall satisfaction of previous patients 621 (31.0) 342 (17.1) 30 (1.5) 3 (0.2) 1 (0.1) 1007 (50.3)
How well the doctor follows national guidelines 244 (12.2) 125 (6.2) 18 (0.9) 1 (0.1) 1 (0.1) 1615 (80.6)
Recommendations from family and friends regarding the doctor 382 (19.1) 442 (22.1) 58 (2.8) 2 (0.1) 2 (0.1) 1118 (55.8)
Recommendations from your primary doctor regarding the doctor 613 (30.6) 373 (18.6) 27 (1.4) 2 (0.1) 2 (0.1) 987 (49.3)
Doctor’s race 63 (3.1) 49 (2.5) 18 (0.9) 8 (0.4) 2 (0.1) 1864 (93.0)
Doctor’s gender 110 (5.5) 127 (6.3) 36 (1.8) 1 (0.1) 3 (0.2) 1727 (86.2)
Doctor’s scheduling flexibility 451 (22.5) 412 (20.6) 31 (1.6) 5 (0.3) 1 (0.1) 1104 (55.1)
A doctor in training will not participate in my care 135 (6.7) 81 (4.0) 29 (1.5) 10 (0.5) 3 (0.2) 1746 (87.1)
Personal familiarity with the doctor 230 (11.5) 279 (13.9) 86 (4.3) 4 (0.2) 2 (0.1) 1403 (70.0)
Doctor’s rating on ratings website 331 (16.5) 346 (17.3) 36 (1.8) 3 (0.2) 2 (0.1) 1286 (64.2)
*

No factors were considered important by 109 (5.4%) patients