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. 2020 Sep 2;8:462. doi: 10.3389/fpubh.2020.00462

Table 1.

Operationalizing Proctor implementation outcomes for COVID-19.

Implementation outcome Proctor definition Level of operationalization Specific application to COVID-19 Determinants Distal clinical outcomes
Acceptability Perception among implementation stakeholders that a given treatment, service, practice, or innovation is agreeable, palatable, or satisfactory Individual consumer


Individual provider
Public agreement and personal values aligning with social distancing policies
Health worker satisfaction with new hospital PPE guidelines
Race, class, and ability to social distance

Management support, effective communication with health workers
Public trust and uptake of policies, community transmission reduction
Perceived safety and health worker burnout
Adoption Intention, initial decision, or action to try or employ an innovation or evidence-based practice Individual provider


Organization or setting
Attempted use of national testing guidelines

City decision to adopt a regional policy of “shelter in place” or “stay home, stay healthy”
Clarity of guidelines, test kits available

Acceptability of behavior changes to community members
Identification of positive cases and linkage to clinical management
Community transmission reduction
Appropriateness Perceived fit, relevance, or compatibility of the innovation or evidence based practice for a given practice setting, provider, or consumer; and/or perceived fit of the innovation to address a particular issue or problem Individual consumer


Individual provider



Organization or setting
Compatibility between mask wearing and public life

Perceived compatibility of PPE guidelines with actual need given hospital census and local epidemiology
Perceived compatibility between existing and new pandemic-specific infrastructure, including supervisory systems and material distribution for COVID-19 response
Stigma associated with mask use, clarity of government guidance
Trajectory of local outbreak, management support, effective communication with health workers
Leadership knowledge of existing functioning systems prior to the outbreak
Community transmission reduction

Perceived safety and health worker burnout


Depending on type of materials being distributed, has implications for community transmission reduction, testing coverage, and subsequent positive case management
Feasibility Extent to which a new treatment, or an innovation, can be successfully used or carried out within a given agency or setting Individual provider






Organization or setting
Extent to which health workers can accurately apply rapidly evolving virologic testing guidelines



Degree to which hospital infrastructure can accommodate surges in patients requiring intensive care
Clarity of guidelines, effective management support, test kit, and PPE resource availability



Number of staff available and allowed to perform intensive care, hospital beds and ventilators, availability of resources
Efficient test kit allocation to maximize identification of cases and link to clinical management, ability for health workers to return to work to perform clinical management for patients
Reducing morbidity and mortality associated with severe cases
Fidelity Degree to which an intervention was implemented as it was prescribed in the original protocol or as it was intended by the program developers Individual provider Public health practitioners implement supply chain for test kits, specimens, and case follow-up activities as designed Availability of necessary resources, appropriate alignment between tasks and tasked personnel, effective communication that accounts for practitioner input Reduction in community transmission
Implementation cost The cost impact of an implementation effort Provider or providing institution Change in resource use at health facilities associated with social distancing Political and economic pressure not to introduce “stay at home” restrictions Increased resources for acutely ill (ex. ventilators), and reduction in morbidity and mortality
Penetration Integration of a practice within a service setting and its subsystems Organization or setting Integrating processes (such as microplanning) for allocating resources across institutions and government offices, resulting in a harmonized approach to pandemic preparedness with multi-level consensus regarding leadership, communication, and management structures to be activated in an emergency Leadership engagement, formal interorganizational networks, new resources made available for pandemic preparedness Reduced community transmission, reduced hospital transmission
Sustainability Extent to which a newly implemented treatment is maintained or institutionalized within a service setting's ongoing, stable operations Administrators




Organization or setting
Degree to which hospital leadership and government leadership do or do not maintain free coronavirus testing policies after the peak of the epidemic
Degree to which innovative resource allocation modeling tools are institutionalized in public health and health facility planning practices, during stable operations
Coordination between policymaker and scientists, resource availability


Learning climate, organizational culture, and political directives
Risk of future case surges




Risk of future case surges