Table 1.
Factor | N = 180 |
Age, yr, mean (SD) | 56.0 (16.4) |
Type of encounter, n (%) | |
Telephone | 77 (42.8) |
Video | 64 (35.6) |
Did not answer | 39 (21.7) |
Was this visit for an/a? n (%) | |
Existing issue/follow-up/post-op | 111 (61.7) |
New issue with this physician | 56 (31.1) |
Did not answer | 13 (7.22) |
How satisfied were you with your telehealth visit? n (%) | |
Very satisfied | 144 (80.0) |
Somewhat satisfied | 21 (11.7) |
Neither satisfied nor dissatisfied | 6 (3.33) |
Somewhat dissatisfied | 6 (3.33) |
Dissatisfied | 3 (1.67) |
Do you feel the physician spent enough time with you? n (%) | |
Yes | 172 (95.6) |
No | 8 (4.44) |
Were all of your questions or concerns addressed? n (%) | |
Yes | 171 (95.0) |
No | 8 (4.44) |
Did not answer | 1 (0.56) |
Did your physician clearly communicate your care plan and follow-up instructions? n (%) | |
Yes | 173 (96.1) |
No | 7 (3.89) |
How would you rate the technical difficulty participating in the telehealth visit? n (%) | |
Very easy | 125 (69.4) |
Fairly easy | 30 (16.7) |
Moderate | 14 (7.78) |
Fairly difficult | 7 (3.89) |
Very difficult | 2 (1.11) |
Did not answer | 2 (1.11) |
Do you prefer to have visits using the home-based telehealth platform? n (%) | |
Yes | 88 (48.9) |
No | 89 (49.4) |
Did not answer | 3 (1.67) |
How many of your visits would you prefer to have via the telehealth platform? n (%) | |
All | 5 (2.78) |
Most | 32 (17.8) |
Some | 119 (66.1) |
None | 23 (12.8) |
Did not answer | 1 (0.56) |