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. 2020 Sep 11;13:1543–1552. doi: 10.2147/RMHP.S266813

Table 3.

Average Positive Response Rate for the HSOPSC Results for Shenzhen and AHRQ Data

Patient Safety Culture Dimensions Average Response Rate (%)
AHRQ
(2018)
Shenzhen
(2015)
Shenzhen
(2019)
Communication openness 66% 60.0% 67.2%
Feedback and communication about errors 69% 77.6% 86.7%
Handoffs and transitions 48% 51.2% 57.2%
Management support for patient safety 72% 72.7% 72.5%
Nonpunitive response to errors 47% 33.6% 35.8%
Organizational learning 72% 81.1% 87.2%
Overall perception of patient safety 66% 66.5% 64.2%
Staffing 53% 35.7% 37.6%
Supervisor/manager expectations and actions promoting safety 80% 72.8% 78.2%
Teamwork across units 62% 58.6% 63.7%
Teamwork within units 82% 83.9% 86.9%
Frequency of events reported 67% 65.2% 72.2%