| Using GlycASSIST to support SDMb
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“This kind of decision making with patients, I'd normally say, ‘This is what I recommend and what do you think?’ I'd probably have this [SDM] conversation in my head.” (GP2c) “I thought it was quite handy actually, not just to me but I could talk through it with a patient.” (GP3, registrar) “...you can see all the medications and tick them off to say, ‘This is what we’ve got’. It wouldn’t be uncommon for those questions to come out, ‘Do we add it? Do I stop it? Why am I taking this? Side effects?’ It’s a good prompt to say, ‘Am I actually giving the right one here?’” (GP3)
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“She had full access to what he was looking at too, because generally you can’t see the screen. The fact that they basically shared that screen [was good].” “...it’s almost too much information coming in. Its fine to have it all there in front of you but I just think...it’s a bit overwhelming.” “...It allowed the doctor to stop and pause...[...]. not assume.” “...it gave him a starting point and then he went through quite systematic steps..[...].. the patient was curious, and then going through all the options.”
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| GlycASSIST features |
“...usually I’ll have to bring up diabetic guidelines and bring up therapeutic guidelines...Whereas, with the GlycASSIST, it was all there...I didn’t need to move up and about, so it actually shortened the consultation time.” (GP5)
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“They [GP and the person with diabetes in video] talked at length in the consultation about the exercise she was doing. There’s nothing related to exercise [in GlycASSIST]...that’s part of the treatment.” “There’s a lot of people with diabetes who are on low income or pensions so it’s a really good thing to include that [PBS information].”
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| Visibility and information presentation |
“...that was quite easy to use. That was very basic. It was clear and efficient, I could understand...and make a conscious decision. I thought that was good” (GP5) “If it wasn’t that easy to access...I’m unlikely to go to the desktop to find it.” (GP6)
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“...that you’re able to document it all and particularly get a printout of it...” “..I don’t think comes naturally to a lot of doctors to share what’s on the screen...It makes it so much more easy to understand in the way its set out and everything. It’s the same information but it’s done in a different way...”
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| Workflow and navigation |
“I’m not familiar with them, so I went, well, we’ll take that one [medication] out, we’ll take that one out and then just pick the next one...” (GP6) “If you could just minimize it, I think it would be simpler...Minimize, do it, pull it up. It would bring you back to the same place.” (GP3) “...So, this is the trouble with the software...you have to go back twice.” (GP1)
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