Table 4.
Friends and family test | |
How likely would you be to recommend this service to friends and family? (December 2017 to April 2018) (n=52) Extremely likely 98.1% Likely 1.9% | |
I Want Great Care | |
September 2017 (n=13) Rank out of 219 services: 10th Mean score: 4.97/5 Dignity/respect: 5/5 Involvement: 4.92/5 Information: 5/5 Staff: 5/5 |
October 2017 (n=19) Rank out of 252 services: 24th Mean score: 4.92/5 Dignity/respect: 5/5 Involvement: 4.89/5 Information: 4.84/5 Staff: 5/5 |